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Noel Towell

Noel Towell is a reporter for The Canberra Times.

Centrelink faces customer service crisis

Noel Towell Australia's welfare system is facing a customer service crisis with Centrelink call centres taking up to 16 minutes to answer phones and tens of thousands of cases waiting months to be reviewed.

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Rattenbury was briefed over rabbit warren concreting

Concrete was poured into warrens at the RSPCA ACT's Weston headquarters on August 28, creating a danger of rabbit suffocation or starvation.

Noel Towell and Tom McIlroy ACT’s minister for animal welfare backs Canberra’s RSPCA amid the fallout from resignation of chief executive Michael Linke.

Warnings about RSPCA ignored, say staff

Michael Linke.

Noel Towell and Tom McIlroy Workers at Canberra's RSPCA say they tried to raise alleged problems at the group's Weston Creek compound in 2010.

Canberra RSPCA chief executive Michael Linke resigns

Michael Linke.

Matthew Raggatt, Noel Towell and Tom McIlroy The chief executive of the RSPCA ACT Michael Linke has announced he is leaving the organisation.

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Ex-RAAF woman loses compo bid

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Noel Towell A woman who said that years of sexual harassment in the air force contributed to a psychological illness has failed in her bid for compensation.

Reforms lead to rise in ACT bureaucrats breaching codes

Noel Towell The ACT government sacked 16 of its bureaucrats last year for breaching its public service code of conduct.

Apologies for bullying in order, probe finds


Noel Towell The Canberra Institute of Technology owes an apology to victims of workplace bullying there over the years, according to the territory's Public Service Commissioner.

Challenge to public housing scheme fails

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Noel Towell A group of long-term Canberra public housing tenants have failed in a legal bid to buy their inner-south homes.

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Public housing 'should be kept for needy'

The Stuart Flats in Griffith.

Noel Towell Allowing middle-class tenants in public housing to buy their homes to avoid eviction is wrong, says the REIA.

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Merging PS keep pay rates, for now

Noel Towell Public Service Reporter Thousands of public servants displaced by the axing of their departments will not have their pay and conditions slashed - for now, according to the federal government.

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Boarding house plan turns back clock

Restaurateur Mr Serif Kaya.

Noel Towell One of Canberra's leading restaurateurs is planning a property investment that takes a tradition from the city's early days and drags it into the 21st century.

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Tenants buy way out of eviction

Noel Towell Middle-class public housing tenants marked for eviction under an ACT government crackdown are simply buying their homes from the housing department rather than move out.

Grant not linked to dinner recruitment: Libs

Zed Seselja.

Noel Towell The boss of Canberra's Havelock Housing Association helped organise a Liberal Party election campaign event two weeks before Senate candidate Zed Seselja pledged $130,000 of taxpayers' money to the...

Ready to raise curtain on vintage show

Wedding cake toppers.

Noel Towell The ACT Labor government's latest crack at legislating for same-sex marriage feels like a new production of a much loved classic.

Warnings of trauma in federal job cuts

The Scream.

Noel Towell Bosses have been warned of the psychological impact on workers of the staffing cuts in the wake of the Coalition's election victory.

Will the bellwether ring true? Hendy keeps nose in front

Noel Towell and Stephanie Anderson Liberal challenger Peter Hendy has edged further in front as counting continues in the seat of Eden-Monaro, which may yet retain its famous bellwether status.

Labor loses ground in vital Queanbeyan booths

Liberal candidate Peter Hendy at his Greenleigh home while counting continues in the seat of Eden - Monaro.

Noel Towell and Stephanie Anderson Liberal challenger Peter Hendy has edged further in front as counting continues in the seat of Eden-Monaro, which may yet retain its famous bellwether status.

Long wait in bellwether seat

Noel Towell Liberal challenger Peter Hendy leads by a wafer-thin margin as counting continues in the knife-edge seat of Eden-Monaro.

Murdoch attacks public sector

News Corp Chief Executive and Chairman Rupert Murdoch sits without his jacket after being attacked with shaving cream, during a parliamentary committee hearing on phone hacking at Portcullis House in London in this July 19, 2011 file photo.

Noel Towell Rupert Murdoch says public sector workers are "sucking the life" out of the nation's economy.

Coalition will sharpen PS razor

The razor is coming to the public service.

Noel Towell The Coalition will hit the public service with a bigger efficiency dividend if elected on Saturday, ripping another $428 million from departmental budgets.

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