Grapevine email users in the ACT can expect another interruption to their email on Tuesday.
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A drive used to store customers' emails caused problems with 23,000 active email accounts when it was corrupted in October, leaving users without regular email access as engineers worked to recover the data.
It took a full week for half of the accounts to be restored, but the data was recovered onto an interim server, requiring iiNet - which now owns the TransACT business - to again interrupt email service.
"Our engineers have scheduled a short two hour outage in the early hours of Tuesday morning to move Grapevine emails across to new server with increased stability and performance,'' an iiNet spokesman said.
The company explained the coming interruption in an email to Grapevine customers last week, with access to be stopped while data is copied to a new server.
''Customers will receive errors when attempting to send and receive email from both an email client and Webmail,'' it said.
''All mail sent during the window will be delivered post outage."
As an apology to Grapevine customers for the mass outage last month, iiNet wrote to all customers offering a month's free broadband access, regardless of whether or not they were affected by it.
"We certainly recognise that this outage has caused difficulty for many people. I apologise again if you were inconvenienced by this unplanned interruption," the chief customer officer wrote.