ActewAGL says its customer databases have not been breached despite a hoax bill being emailed to some customers in Canberra.
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The company warned customers not to open any attachments on the emails containing the fake electricity and gas bills on Friday.
ActewAGL customers are warned of a hoax email circulating. Photo: Louie Douvis
While the emails resemble those sent from AGL Energy, the email address does not.
Legitimate bill emails from ActewAGL come from an email address ending with @actewagl.com.au.
Customers who have received a hoax email or who are concerned about their account should call ActewAGL on 13 14 93.
The scam can also be reported by visiting www.scamwatch.gov.au/report-a-scam or calling 1300 795 995.
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