Federal budget 2017: One-stop complaints scheme for banks tipped in response to Ramsay Review

By Peter Martin, Tom McIlroy
Updated April 24 2018 - 9:47pm, first published April 30 2017 - 8:20pm

A "one-stop shop" to receive complaints about banks and financial institutions will be a focal point of next Tuesday's budget in line with the recommendations of an independent review of external dispute resolution schemes.

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