Date: May 03 2012
Transfield Services’ public transport joint venture has won an $800 million contract to maintain and operate Sydney’s famous harbour ferry services.
The seven-year contract was announced this morning between the NSW government and Harbour City Ferries, a 50/50 joint venture between Transfield and Veolia Transdev.
Veolia Transdev Australia chief executive Jonathan Metcalfe said the transformation of Sydney’s ferries was ready to begin.
‘‘The key to success will be putting customers at the centre of our decision making process,’’ he said. ‘‘We have done this with many public transport operations around the world, including here in Sydney, and relish the chance to do so on Sydney Harbour.’’
Harbour City Ferries chief executive Steffan Faurby said the joint venture company wanted to operate a world-class ferry service on Sydney’s famous harbour.
‘‘We acknowledge and respect Sydney Ferries’ rich history and, accordingly, there will be a steady transition into capable hands and only minor changes will be noticed over the short term,’’ he said. ‘‘Our goal is to gradually raise the customer experience to another level by listening to customers and tailor making improvements around their expectations.
‘‘We look forward to working closely with customers and the NSW government to evolve this iconic service.’’
Transfield Services chief executive Peter Goode said his company had been working on the project for five years and was ‘‘delighted to have now been given the opportunity to improve one of Sydney’s proudest institutions’’.
Transfield’s shares were 4 cents lower at $2.27 in morning trade.
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