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Snapchat apologises for data breach, rolls out update

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Salvador Rodriguez

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Delayed apology: Snapchat CEO Evan Spiegel.

Delayed apology: Snapchat CEO Evan Spiegel.

A week after 4.6 million Snapchat users' personal information was exposed by hackers, the company has issued an update to improve its app security and it has apologised for the incident.

"We are sorry for any problems this issue may have caused you and we really appreciate your patience and support," the company said in a blog post.

The app update lets users opt out of having their personal phone numbers included in a feature called "Find Friends". That feature was what hackers used to expose users one week ago.

To opt out of the feature, Snapchat said users must go into the app's settings, tap on "Mobile #" and turn off the option that says "Link username to mobile #".

The app update and the apology may help Snapchat stem user anger about the security breach.

Many criticised the company about how it initially handled the breach, specifically because co-founder and chief executive Evan Spiegel went on the Today show in the US after the incident and did not offer an apology.

Los Angeles Times

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