Digital Life

Microsoft recalls 285,000 Surface tablet power cord sets

Microsoft has recalled 285,000 power cord sets sold with its Surface branded tablets, with users warned to stop using them immediately because of the risk of electric shock or fire.

The recall applies to power cords sold with Surface Pro, Surface Pro 2 and Surface Pro 3 tablets between 2013 and July 15 last year.

About 285,000 power cord sets sold with Microsoft's Surface tablets have been recalled.
About 285,000 power cord sets sold with Microsoft's Surface tablets have been recalled. Photo: Supplied

Victorian Minister for Energy and Resources Lily D'Ambrosio said the flexible supply cord that plugs into the power point had failed on a number of occasions, exposing live wires with 240 volts of mains electricity.

Ms D'Ambrosio said there had been 50 reports of cord failures in Australia but none had caused a fire or injury.

More than four million of the Surface cord sets are being recalled globally, with Ms D'Ambrosio urging those affected locally to stop using the cords immediately and contact Microsoft to arrange for a replacement.

Victoria's independent regulator for electrical safety, Energy Safe Victoria, is working with Microsoft over the product recall. 

For more information, go to www.esv.vic.gov.au or www.recalls.gov.au.