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ACCC consults on Telstra's NBN migration plan

The competition watchdog is seeking comment on customer protection measures Telstra has developed under its plan to move customers from its fixed-line networks to the national broadband network (NBN).

Telstra developed four measures in a bid to protect consumers and competition as it migrates its customers from its copper and hybrid fibre-coaxial (HFC) networks to the NBN, the Australian Competition and Consumer Commission (ACCC) says.

Telstra has drafted measures to protect consumers and competition when it migrates to the NBN. The ACCC wants those ...
Telstra has drafted measures to protect consumers and competition when it migrates to the NBN. The ACCC wants those affected to comment. Photo: Paul Jones

The ACCC invited comment on them on Thursday as it released a discussion paper focusing on the measure relating to Telstra's NBN Co information security plan. Consultation is open to members of the public, including Telstra residential customers.

The paper, although not optmised for online step-by-step public comment, details how Telstra will gain confidential information from NBN Co while ensuring the telco does not receive an unfair commercial advantage from that information. Submissions are to be made in a PDF or Word document and emailed or posted to the ACCC.

The watchdog also seeks comment on Telstra's measure for disconnecting services from its copper and HFC networks on the disconnection date, which is 18 months after NBN Co declares a region ready for service.

The ACCC also want so to hear views on when, where and how Telstra will build copper paths to supply services that are not yet available over the NBN; and the $11 billion definitive agreements between Telstra, NBN Co and the government came into effect in early March 2012.

Under Telstra's plan, the telco will progressively shut down its fixed copper lines and migrate its customers to the NBN's fibre-optic cable network.

NBN Co - a government-owned enterprise - is in charge of rolling out fibre-optic cable to deliver broadband services of up to 100 megabits a second to 93 per cent of Australia's 13 million homes, schools and businesses by 2021.

Submissions on the discussion paper are due by December 14, 2012.

AAP

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