Adrian Lowe
Adrian Lowe is a news reporter for theage.com.au and has previously covered social media and courts. He joined The Age in 2008 from the Bendigo Advertiser.
Welcome to Qantas, please hold - for 15 hours
Adrian Lowe How long is too long to wait on hold? Thirty minutes? One hour? Try 15 hours, 40 minutes and one second.
