A proposed change to ACTION's arrangements for lost property would see some passengers requiring about a three-hour round trip to recover their goods.
Lost property is currently held in Civic and Tuggeranong.
Under the proposal all lost property would be held only at Tuggeranong, giving many residents from north Canberra, particularly Gungahlin and outer Belconnen, lengthy journeys to recover lost property.
People from those areas using the ACTION service to collect lost property at Tuggeranong would have a 60 to 90-minute journey each way.
ACTION was asked about the proposal, through the Department of Territory and Municipal Services.
A spokesman said that ACTION was reviewing all of its functional areas to determine if there were better ways of doing business.
''Lost property is currently under review and a workplace steering committee has been set up for this purpose.''
The committee would assess all issues, including the impact on the community of any proposed change.
For more on this story, including comments from the ACT Opposition and the ACT Auditor-General on ACTION, see the print edition of today's Canberra Times.