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Families stranded by ABC walkout

28 Jan, 2009 09:48 AM
Understaffing forced the ABC Learning Centre in Garran to turn children away yesterday amid fears pressure on Canberra's embattled child-care sector is set to worsen.

It is understood at least five child-care workers walked away from the Garran centre last week, leaving it unable to meet the required child-to-staff ratio.

As working parents were left fearing for the security of their child-care arrangements, it was revealed the operators of a proposed multimillion-dollar child-care centre in Gungahlin abandoned the project.

Progress on the Forde Early Learning Centre appears to have been derailed after the operators objected to the terms of the land's sale.

Parents hoping to use the proposed Forde centre will also be concerned the operators wanted to expand the centre to accommodate up to 120 children, but the Government said the land was sold on the basis the centre would cater for 90.

It would be subject to betterment tax for every child above the 90 threshold.

Chief Minister Jon Stanhope said yesterday he welcomed more places. However, the project would have to go through the planning system first.

Meanwhile, a spokesman for Education Minister Andrew Barr confirmed yesterday that the Garran centre had been forced to turn away children.

''A departmental official attended the centre and established that the centre was not compliant with child-to-staff ratios,'' the spokesman said.

''The department advised ABC staff that in the interests of child safety, the centre would need to find more staff or reduce the number of children attending the centre on the day.'' It is unclear just how many children were sent home.

The father of one of the children sent away, who wished only to be known as Anthony, said the centre was ''on the verge of not being able to operate''.

Anthony's 19-month-old son had a permanent place at the centre, but the centre called the child's mother yesterday and asked her to collect her son.

''She was basically told 'you can't have him there today, we're in the process of telling at least 10-15 families that they will have to withdraw their children today','' Anthony said.

A spokeswoman for McGrathNicol, the receiver who bailed out ABC Learning after its collapse last November, said new staff had been found and it would be business as usual today.

''Some children at the centre were sent home today in line with company policy to maintain adequate staff-to-children ratios and, importantly, to ensure the provision of high quality care,'' the spokeswoman said.

''While this situation was an unexpected one, two new staff members have already been recruited and will start work at the centre on Wednesday.

''This will allow all children to attend the centre as per usual from tomorrow onwards.''

Anthony predicted a ''mass exodus'' of parents from the centre.

Developers Metro said construction would continue, but terms imposed by the ACT Government made the venture unviable.

Forde Early Learning Centre spokesman Dean Logan said each child on top of the 90 maximum could force the centre to pass a cost of $6600 on to parents.

''They've [the operators, Lomax] pulled out because it's unviable,'' he said.

Mr Logan said Metro would continue looking for an operator who could run the centre with 90 or fewer places.

He contended the Land Development Agency had no authority over child care, and had no right to set a 90-child maximum.

The developers called yesterday for the betterment tax to be waived, but their pleas fell on deaf ears.

Mr Stanhope said the Government would make no ''special deals for special developers''.

''We can't get into that slippery slide or that slippery slope,'' MrStanhope said.

''Land in the ACT belongs to the people of the ACT.

''Every government has a responsibility to ensure that that land receives the value that's due to it.''

The city's child-care sector has been in crisis for some time.

Earlier in January, a Canberra Times survey of 67 centres found that more than 80 per cent were full, and the rest nearly at capacity.

Regardless, Sam Wilson will drop her children off at Garran centre this morning. ''If there are any more phone calls, hopefully they're not for us,'' she said.

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Surely the developer knew of the conditions prior to commencing instruction. Why should it receive any further assistance from the Government? This smacks of opportunism. The Government should be commended for not bowing to what amounts to corporate blackmail, and the developer should be forced by law to make good on its agreement and, further, not pass on any extra monies caused by its own inefficiency to the consumer.
Posted by The Redman, 28/01/2009 7:01:14 AM
ABC Garran was aware of the staff leaving over 2 monhths ago, however the organisation were unable to plan for this - staff knew - parents knew - pretty poor form really.
Posted by anon, 28/01/2009 8:15:23 AM
To be fair, despite the hands-off oversight by the administrators and lack of communication with existing parents, I dont think they were aware until recently of the volume of staff poached by the ex director for her new centre. I think pretty poor ethical form on the part of those driving this new venture in Dickson. Reality is parents left at the Garran centre can threaten to take there kids out - but where to??
Posted by mr s, 28/01/2009 9:12:22 AM
I agree with anon. ABC Garran was aware the staff were leaving and the reasons - they did nothing to improve staffing levels (which were always too low) and when the staff mentioned in the article gave the required amount of notice, again ABC did nothing to improve staffing levels before the three staff left. Why didn't management step in sooner to ensure this did not occur?
Posted by another anon, 28/01/2009 9:19:28 AM
As one of the 3 (not 5)staff members that left on friday (having given abc my 2 weeks notice), given the state of abc centres across the country who can blame staff with leaving for better opportunities? the centre has been running on skeleton staff since september, (with no support from head office) to ensure centre remains in ratio staff have often missed out on their 15 minute breaks and also lunch breaks. If managemnt had done something earlier about staffing at the centre the centre wouldn't be in the position it is today.
Posted by anon again, 28/01/2009 9:45:37 AM
I think it is ‘pretty poor ethical form’ to label another organisation as a poacher. Poaching is stealing and if any organisation is responsible of stealing it is ABC Learning Centres. ABC Learning Centres have poached/stolen security and assurance from their employees and the parent’s of the kids they once cared for through their greed and mismanagement and have replaced it with 'insecurity'. What parent wouldn’t consider jumping from a sinking ship when the care of their kids is stake? What staff member wouldn’t consider looking elsewhere for better employment opportunities, when their current employer is in shambles? If only there were more childcare centres in Canberra so that parents and child care workers could choose the centre that best meets their needs and weren't left feeling insecure.
Posted by strandedparent, 28/01/2009 10:52:51 AM
Re The Redman's comments on the developer not going ahead in Fords. from my experience this type of behaviour by developers is not unusual. They are prepared to pay the big $$$ at auction knowing that they can then apply to the Land and Planning Authority for maximum development rights to establish their facilities. With the crisis in the child care industry at present this would have been their agenda from the beginning. You can only commend the ACT Government for their stance however it remains to be seen if they initiate a compromise with the developer. It may also be the state of the economy that has seen the developer renigon his proposal.
Posted by Wane, 28/01/2009 11:58:17 AM
Ever since ABC took over Magic Tree House in Braddon about 2 years ago it has gone down hill. ABC Braddon has understaffed on a regular basis, mainly because they roster staff at the absolute minimum as required by law so as to increase their profit. Problem is of course, carers get sick or they simply leave. Why to they leave? - there are a number of reasons - better money being the main one but also lack of support from the centre and regional management. It is this lack of support, guidance, training, etc that resulted in one of its childcare workers to "snap" and assult one of children in late 2007. The magistrate at the trial a few months back was scathing of ABC for its lack of incident management training and management support. I am just praying that something unthinkable doesn't happen to a child(ren) at one of these centres that are understaffed, underskilled, undersupported and undermanaged.
Posted by ABC Braddon Parent, 28/01/2009 4:06:56 PM
what about the staff who are left at ABC Garran? Where they invited to go to the new centre? If not, why not? If the ex-director doesn't think they are good enough to work for her are they compitant to look after our kids?
Posted by Mrs P, 6/02/2009 10:17:02 AM

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