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 Petrol stations and police team up to catch thieves 

Petrol stations and police team up to catch thieves

28 Aug, 2008 08:13 AM
Canberra's service station operators will hold crisis talks with police about the capital's fastest growing crime -petrol drive-offs.

Thieves hit Canberra petrol outlets more than 1100 times in the nine months to April 30, compared with about 700 in the corresponding period in 2006-07.

A police spokesman confirmed yesterday the 33 per cent increase made petrol rip-offs the ACT's fastest growing crime, bucking the general trend of a decrease in property crime rates in Canberra.

A police survey of the ACT's 56 service stations showed about 20per cent of outlets were asking motorists to pay before they filled up during the hours of darkness or were closing outlying bowsers at strategic times in a bid to foil the petrol bandits.

The thieves often fix false number plates to their cars and The Canberra Times reported in May that the theft of number plates had reached the level of 75 incidents a month.

The Territory and Municipal Services' register of stolen plates, distributed monthly to service stations, recorded 101 plates stolen in July.

ACT Motor Traders Association and service station owners' spokesman Peter Taylor said the offender profile had altered as unleaded prices came down from their all-time highs, but drive-offs remained a serious problem for the industry.

''You still have the deliberate hard-core offenders of the drive-offs but the thefts by opportunistic thieves have eased slightly,'' Mr Taylor said. ''The sort of people who are willing to undertake this sort of crime are out there doing other things, of course.''

Mr Taylor said the industry was reluctant to make all drivers pay before they filled up their vehicles and he was hopeful that other solutions could be discussed at October's forum.

''So this discussion with the police will be what measures we can put in place,'' he said.

''It's pretty draconian to have an enforced pay-before-fill system, it doesn't give a good example of the state of the town if that's the way you're forced to do business.''

The retailers spokesman said high-tech solutions, such as plate recognition software, could be used in future.

Under the current reporting system for petrol, service station operators are asked to complete and fax a form to police providing as much detail as possible about the offender and vehicle.

Some of the service stations want an online reporting system.

ACT Policing business liaison officer Senior Constable Racquel James said the survey had given police a snapshot of security techniques at Canberra's service stations.

''Increasing petrol thefts are an issue of mutual concern to police and the retail industry,'' Senior Constable James said.

''Now that we have this information, our next step is to engage the industry in a candid discussion about how we can work together to both make it more difficult for petrol thieves, and to give police the best possible chance of catching those responsible.''

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Date: Newest first | Oldest first
Well when Woolworths petrol stations charge 7c a litre more then other petrols stations they probley deserve a few "petrol drive offs". I filled up at Giralang servo yesterday at 1.32 a litre, when Woolworths at Dickson was 1.39 or 1.35 after the discount... What A Joke!
Posted by shayno, 28/08/2008 9:18:48 AM
What happened to the old fashioned Drive Way Service? If you want customers to help themselves ...THEY WILL !
Posted by Mike C, 28/08/2008 11:55:53 AM
I am a Canberran currently living overseas. Here, you pay for your petrol prior to filling up the car and hence, all possibility of driving off and any theft is avoided. This system is far more efficient and convenient than it initially sounds especially when using a credit card. You simply swipe the card at the bowser, it approves you in seconds and then you put as much petrol in as you like... easy. When done this way, you don't even have to visit the counter. For cash payers, it's only slightly more involved as you have to head into the counter where you specify an amount and it's subsequently made available to your pump. I recognise that some people 'drive-off' from petrol stations out of desperation and as a function of current petrol prices but I think it's quite reasonable for service station operators to require pre-payment, especially if it's as easy as swiping a card at the bowser that most people with use at the counter in any case. After all, the individuals (even corporations) that own and operate service stations are faced with the same costs of living as everyone else.
Posted by Overseas Resident Canberran, 28/08/2008 12:27:47 PM
Regardless of how much a service station charges to fuel they do not deserve to be the targets of thieves. If you don't like how much they charge then simply go elsewhere. Good old fashioned driveway service will only further increase the cost of fuel. The only real way to safe money on fuel is to drive less, and get a more fuel efficient vehicle. Fuel prices will only get higher in the future. But this is a good in a way. It is finally making R&D into alternative transport technologies a priority.
Posted by Steve, 28/08/2008 12:33:22 PM
Why can't we swipe our credit/ debit cards at the pump prior to filling up like they do in America/
Posted by Mike S, 28/08/2008 12:33:57 PM
How simple can you make it? Of course, prepayment for petrol is the answer. Nothing is more frustrating than having to line up to fill up with petrol and then enter another line up to pay. Prepayment .... easy!
Posted by Judy, 28/08/2008 12:41:01 PM
Stealing is stealing regardless of the venue, however petrol stations may be more inclined to prevent service station drive-offs if it made a difference to their profits. Many petrol stations have a policy that enables them to deduct any stolen petrol costs from the shift persons wages. In other words they blame, and penalise, the consul person for not preventing drive-way theft.
Posted by Dave, 28/08/2008 1:41:10 PM
It's ok for those people who use cards to do prepayment as presumably it would be set up to charge the card once the fill has been done. But on a strict budget and using cash (as have no credit card) I wouldn't have a clue how much I need to pay upfront to pay for petrol particularly as the petrol price keeps changing and when I can get into a petrol station changes so I don't have a consistent amount I need to fill. So if I paid what I think is the extreme amount I'm likely to spend on petrol at a time, would I then be able to go to the counter and get my change? Or do I just pay an amount and when it doesn't fill my tank I go in again to pay more. I'm sure the people behind me in the queue waiting to use my bowser would be happy to wait for me to queue at the counter multiple times until I fill my tank...
Posted by Centuria, 28/08/2008 1:58:54 PM
Some service stations in France and UK are built so that the only exit is to drive past the booth where you pay (with cash or credit card), and the boom gate is only raised after payment. This new physical design solves all problems raised so far (and with petrol up to about AUD 3 per litre, you can see why they care). I have not seen any like that here in Italy though.
Posted by another Canberran ex-pat, 28/08/2008 4:08:34 PM

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