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 Wanniassa clinic move pains patients 

Wanniassa clinic move pains patients

01 Aug, 2008 10:54 AM
Tuggeranong Valley residents fear their health care will suffer from ''profits over patients'' after it was revealed yesterday that Wanniassa Medical Centre would leave the area after 20 years in the community.

But the centre's owners, health corporation Primary Healthcare, say the move will give patients access to longer opening hours and a wider range of services, such as radiology and dental care.

Wanniassa Medical Centre is the second-largest practice in the ACT, employing seven full-time doctors. It will move to a larger medical centre, also owned by Primary Healthcare, in Phillip.

Staff and patients learned of the move on Wednesday and will be shifted to Phillip within the next two weeks.

The move comes just days after Attorney-General Simon Corbell launched an expanded GP surgery at Ainslie, praising the Government's work in primary health care.

ACT Health Minister Katy Gallagher says her hands are tied and she cannot control the movement of general practitioners.

But she would try to fast-track a planned free walk-in health centre if the Wanniassa closure led to a shortage of care. Primary Healthcare's general manager of medical centres, Henry Bateman, said moving the practice to Phillip allowed patients to receive care from 7am to 10pm every day of the week.

There were also concerns for the financial viability of the Wanniassa centre. The exodus of GPs has left southern Canberra residents worried about increasing pressure on health services, which could lead to overflows at hospital emergency departments.

Tuggeranong Community Council president Rosemary Lissimore said the valley could not afford to lose more doctors.

''We've had eight doctors leave us in Calwell and we've had one doctor in Richardson who closed down at Christmas,'' she said.

''We're still having houses built out here, there are still people moving into the area. When this sort of thing happens we end up with a lot of people going to the hospital emergency services.''

Kambah patient Sally McDonald said the closure was disgraceful. ''It's obvious that they're more interested in the profits than their patients.''

Mrs McDonald and her husband have been seeing their GP for more than 15 years and she said the move from Wanniassa would have a big impact.

''At [Phillip] it would be very awkward because I don't drive because of my chronic injury, so I'd have to get buses. Whereas here it takes me a few minutes to walk and it's very convenient,'' she said.

Mr Bateman said the new location was no more than 10 minutes' drive away and the company would provide a courtesy car to pick up patients.

''The doctors who are there will still conduct home visits, will still conduct nursing home visits,'' he said.

''Their records will still be available at the Phillip centre and they'll still be able to see their own GPs. There'll be continuity of care.''

Calwell mother Carolyn Burton said she feared the move to a big, busy walk-in centre would reduce the quality of her family's health care.

''I feel it will be a little less personal because I don't know if I'm guaranteed to see my doctor or one of the others. I like it the way it is where I can see the doctor who knows my family,'' she said.

Conder resident Max Hogan, 68, said he was concerned elderly patients would suffer the most from the relocation.

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The comment from Matt is worrying, one report says Phillip but his comment says Ainslie, a long way from Phillip! I cant see exactly where in Phillip it is being relocated to. If it is into the new medical centre in one of the back streets it will be very difficult for elderly patients like my Aunt to get a bus there, probably quite a long walk for her. If it is to the current Phillip Health Centre, have fun. The coutesy car mentioned would be a boon but would probably pick up four or five at a time and lengthy waits would be the norm. Not for my elderly aunt, she and many of her friends will find another doctor if they can get into one. Is there any guarantee they would be able to see their own doctor anyway as there is no appointment service at Phillip. Come on Katy and Primary Healthcare. be real!!!
Posted by Popspansy, 1/08/2008 6:45:00 PM
When is the ACT Labor Government and big business going to realize that Canberra is a COMMUNITY CITY. It was built on the concept of community living not big city living such as mega schools and mega medical centres!!!! The excuses used by Primary Healthcare are outrageous. How often do we need radiology and dental care when we want to see a doctor. Has anyone thought about the parking costs in Woden, the walk required to get to the new facility and the lack of parking facilities. What has happened to social justice in this city - accessibility, participation and inclusion. The doctors at the Centre currently provide an excellent service and if they want another service for Woden why don't they just employ more doctors there and leave Wanniassa alone. I agree, why did they bother to upgrade the new Wanniassa Medical Facility a few months ago. As a patient for the past 25 years I am absolutely horrified. This is neo-liberalism going crazy - rights for the rich powerful only - bugger the rest.
Posted by ACT Citizen, 1/08/2008 6:40:01 PM
Nice to learn this from the media & not from the Practice. So much for loyalty - follow the Doctor! Are you happy Doctors with this new arrangement? I'm sure they will love to work at 7am or be working to 10pm. After more than 20 years of attending one surgery it seems like its time to change if we can find a doctor still accepting new patients. Ah yes, money, money, money.
Posted by jaygee, 1/08/2008 6:31:00 PM
Like many of the other respondents I am totally amazed with this news. I was only in the clinic earlier this week and as usual it was busy. We followed our family doctors of 25 years from Monash to the clinic. I too wonder what will happen to the renovated clinic as well as the local shop owners who have benefitted by having the clinic nearby.
Posted by Big Bloke, 1/08/2008 5:35:29 PM
I went to the Phillip Medical Centre just two nights ago. I work in Woden so theoretically it was convenient. I booked in just after 5pm and then waited over 3 hours to be seen. My old family doctor moved to the other side of town last year and its hard for me to get to him but I just dont feel that there is any quality of care from these free "while you wait" clinics. Ok for a rewitten script but if I am actually ill I will go elsewhere ...
Posted by LadyH, 1/08/2008 4:45:07 PM
All I can say is that those so health care professionals are only interested in making money and don't give a damn about people so as far as I am concerned those bastards should all be at the receiving end and suffer from very bad health problems!
Posted by huggie, 1/08/2008 4:38:02 PM
If the doctors really don't want to move, why don't they open a practice of their own. Judging by the replies here, they certainly have the support of their patients.
Posted by Jeannie, 1/08/2008 3:28:18 PM
Can I assume that current patients will receive a letter of explanation of what will happen about booking procedures etc. One can ask oneself, why was all that money spent on renovations and what will happen to the buiding now.
Posted by Ray, 1/08/2008 3:25:28 PM
Okay I retract my comment about it being in Ainle - I just read it and it's going to Phillip... My bad!
Posted by Matt, 1/08/2008 3:23:18 PM
The parking was easier in Tuggeranong, and in Woden it's pay parking with difficulty in finding a parking spot. It also means an extra bus transfer for patients. Perhaps the owners are thinking about consolidating lease and equipment and that will save them costs on overheads but consideration for patients is not a pre-requisite for business decisions. Profits are the only motivator. That's what privatisation does.
Posted by Mark, 1/08/2008 2:52:55 PM
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HEALTH FEARS: Carolyn Burton, of Calwell, with children Molly, 7, Denver, 4, and Nicola, 10.
HEALTH FEARS: Carolyn Burton, of Calwell, with children Molly, 7, Denver, 4, and Nicola, 10.

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