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Wanniassa clinic move pains patients

01 Aug, 2008 10:54 AM
Tuggeranong Valley residents fear their health care will suffer from ''profits over patients'' after it was revealed yesterday that Wanniassa Medical Centre would leave the area after 20 years in the community.

But the centre's owners, health corporation Primary Healthcare, say the move will give patients access to longer opening hours and a wider range of services, such as radiology and dental care.

Wanniassa Medical Centre is the second-largest practice in the ACT, employing seven full-time doctors. It will move to a larger medical centre, also owned by Primary Healthcare, in Phillip.

Staff and patients learned of the move on Wednesday and will be shifted to Phillip within the next two weeks.

The move comes just days after Attorney-General Simon Corbell launched an expanded GP surgery at Ainslie, praising the Government's work in primary health care.

ACT Health Minister Katy Gallagher says her hands are tied and she cannot control the movement of general practitioners.

But she would try to fast-track a planned free walk-in health centre if the Wanniassa closure led to a shortage of care. Primary Healthcare's general manager of medical centres, Henry Bateman, said moving the practice to Phillip allowed patients to receive care from 7am to 10pm every day of the week.

There were also concerns for the financial viability of the Wanniassa centre. The exodus of GPs has left southern Canberra residents worried about increasing pressure on health services, which could lead to overflows at hospital emergency departments.

Tuggeranong Community Council president Rosemary Lissimore said the valley could not afford to lose more doctors.

''We've had eight doctors leave us in Calwell and we've had one doctor in Richardson who closed down at Christmas,'' she said.

''We're still having houses built out here, there are still people moving into the area. When this sort of thing happens we end up with a lot of people going to the hospital emergency services.''

Kambah patient Sally McDonald said the closure was disgraceful. ''It's obvious that they're more interested in the profits than their patients.''

Mrs McDonald and her husband have been seeing their GP for more than 15 years and she said the move from Wanniassa would have a big impact.

''At [Phillip] it would be very awkward because I don't drive because of my chronic injury, so I'd have to get buses. Whereas here it takes me a few minutes to walk and it's very convenient,'' she said.

Mr Bateman said the new location was no more than 10 minutes' drive away and the company would provide a courtesy car to pick up patients.

''The doctors who are there will still conduct home visits, will still conduct nursing home visits,'' he said.

''Their records will still be available at the Phillip centre and they'll still be able to see their own GPs. There'll be continuity of care.''

Calwell mother Carolyn Burton said she feared the move to a big, busy walk-in centre would reduce the quality of her family's health care.

''I feel it will be a little less personal because I don't know if I'm guaranteed to see my doctor or one of the others. I like it the way it is where I can see the doctor who knows my family,'' she said.

Conder resident Max Hogan, 68, said he was concerned elderly patients would suffer the most from the relocation.

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Date: Newest first | Oldest first
Why in god's name then did they spend all that time and money in updating the facility in the first place, and secondly, if the doctors feel strongly enough, could they not open an independent practice at the same location and retain the client base? I would have thought it would be a very good business opportunity!
Posted by TH, 1/08/2008 1:51:40 PM
Please note that Calwell Medical Centre did not close as stated in your article-it relocated to a larger premises at Isabella Plains.
Posted by Isabella Plains, 1/08/2008 2:12:37 PM
Pathetic. My wife and then family have ben going to the Wanniassa medical centre for 20 years. This now means that we will need to find another doctor. The Phillip practice just does not cut it. We have visited the practice in Phillip after hours in the past and it reminds me of a cattle yard. No personal service at all. Just shows what happens when centres like this are taken over by corporations that just don't care.
Posted by CC, 1/08/2008 2:28:35 PM
What typical Canberrean behaviour.....me...me...me! Has anyone bothered to think of the doctors, the reception / support staff who are FORCED to move and what about those staff members who will loose their jobs!!?? No, I didn't think so.
Posted by tt, 1/08/2008 2:37:47 PM
Re the comment on "we've had eight Doctors leave us in Calwell" - how about giving all the facts. These Doctors moved 5 minutes down the road to Isabella and have since increased the number of GPs. Some hardship!
Posted by kaz, 1/08/2008 2:42:24 PM
Get a grip people. It is the medical centre that has taken the decision to move. Whilst I am annoyed that my preferred doctor of 28 years will be moving twice within 12 months, I am not silly enough to be misled that it is the fault of the Territory Government. It is a business decision that has been taken by a private entriprise company - let's hope their decision comes back to bite them. Get stuck into them and not Kate Gallagher, who after all, is just an innocent by-stander that seems to be a convenient target when you don't know who else to blame.
Posted by RGK, 1/08/2008 2:42:43 PM
The parking was easier in Tuggeranong, and in Woden it's pay parking with difficulty in finding a parking spot. It also means an extra bus transfer for patients. Perhaps the owners are thinking about consolidating lease and equipment and that will save them costs on overheads but consideration for patients is not a pre-requisite for business decisions. Profits are the only motivator. That's what privatisation does.
Posted by Mark, 1/08/2008 2:52:55 PM
Okay I retract my comment about it being in Ainle - I just read it and it's going to Phillip... My bad!
Posted by Matt, 1/08/2008 3:23:18 PM
Can I assume that current patients will receive a letter of explanation of what will happen about booking procedures etc. One can ask oneself, why was all that money spent on renovations and what will happen to the buiding now.
Posted by Ray, 1/08/2008 3:25:28 PM
If the doctors really don't want to move, why don't they open a practice of their own. Judging by the replies here, they certainly have the support of their patients.
Posted by Jeannie, 1/08/2008 3:28:18 PM
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HEALTH FEARS: Carolyn Burton, of Calwell, with children Molly, 7, Denver, 4, and Nicola, 10.
HEALTH FEARS: Carolyn Burton, of Calwell, with children Molly, 7, Denver, 4, and Nicola, 10.

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