In the heat of the moment after losing a contract, an employee tweets a derogatory comment about a competitor, putting his firm at risk of legal action.
Tony Featherstone Picture this: a family-owned retailer has a $40-million bank loan. The founder has had a good relationship with his banker for years, watched footy with him, and met the bank’s CEO at functions.
Eric Johnston and Peter Martin Borrowers face further pain, with Commonwealth and NAB expected to review mortgage, business rates.
The big four banks are doing all they can to win over mid-sized businesses but bank satisfaction ratings among that segment have either dropped or are static, research shows.