Managing

Not all customers are equal

James Adonis   Ever been treated like dirt in a shop because of who you are?

Comments 60

Why we're lost for words

Tony Featherstone dinkus

Tony Featherstone   Why is writing becoming a lost art?

Comments 26

Could you be a tradie?

James Adonis dinkus

James Adonis   Not if you're a snob. But have you made a grave error of judgement?

Comments 59

What's the latest workplace stress?

Software homes in on points on a face, such as the corners of eyes or eyebrows. Algorithms also detect texture variations that occur when people laugh, frown, or smirk.

Kate Jones   One critical factor is causing people to take days off work and is contributing to mental illness.

The five deadly sins of leadership

Can Gen Y workers cope without constant rewards?

Claire Dunn   If you can avoid these, you'll be more efficient, effective and successful.

A million people out of work

James Adonis dinkus

James Adonis   So is there really a skills shortage?

Comments 104

Lessons from the Ashes humiliation

Tony Featherstone dinkus

Tony Featherstone   Leadership changes across sporting codes provide management insights.

Comments 2

How much does sleep matter?

Almost one in three Australians are unsatisfied with the amount of sleep they're getting.

Christine Long   The findings of a three-year study into the consequences of lack of shut-eye produced surprising results.

Local exporters well placed

Perhaps it could help exporters by intervening in the currency markets to cut the exchange rate.

Chris Little   COMMENT: But diligence is requirement over payment terms.

What should bosses know about staff?

James Adonis dinkus

James Adonis   Do employers have a right to know if staff are drug takers, adulterers or gangsters?

Comments 32

Are you caught in an online trap?

Tony Featherstone dinkus

Tony Featherstone   Companies are purposely making it too hard to cancel online purchases.

Comments 17

Do you lie at work?

Lies are harder than ever to maintain in this age of social media.

Kate Jones   There are consequences when you're not being 100 per cent honest on the job.

Comments 10

Ever claimed a chopper ride?

Having a clear expenses policy in place can make it easier to justify a decision to disallow a claim or discipline a staffer who's tried it on.

Sylvia Pennington   Plenty of people claim dodgy expenses. What's your best example?

Comments 15

Dealing with ADHD at work

James Adonis dinkus

James Adonis   If you suspect some of your colleagues suffer from this, you're probably right.

Comments 15

Why aren't councils supporting start-ups?

Tony Featherstone dinkus

Tony Featherstone   They're flat out innovating a footpath, despite a pressing need to foster creativity, collaborative networks and entrepreneurship.

Comments 9

How to fire someone

Who goes there: the standard of graduates leaving universities is almost never discussed in the broader university funding debate.

Caroline James   It's the worst job a boss has to do, but if you can't do it, you probably shouldn't be running the show.

Do office dress codes matter?

infrastructure

Christine D'Mello   In an increasingly casual world, does what you wear to work make a difference?

Comments 16

The woman who took on Coke and won

Annabel Young: fought for her brand.

Christine Long   Annabel Young trademarked Honest Tea back in 2005. It took years of fighting to protect her brand.

Stop touching me!

James Adonis dinkus

James Adonis   Is touching ever OK at work given we live in a world of extreme political correctness?

Comments 51

Why are business events torture?

Tony Featherstone dinkus

Tony Featherstone   They are supposed to be exciting and engaging, so why are they so deadly dull?

Comments 13

How to job share in a leadership role

Whether we are recruited or promoted into a role to lead with someone else, or we bring someone on board to lead alongside us, co-leadership is a skill that most of us need to strengthen.

Five things to remember when you are co-leading a project, a team or an organisation.

Help! I'm going bust

Insolvency: Failing to heed the warning signs may tip a struggling business over the brink.

Kate Jones   What to do when your business is about to fail.

How to manage selfish people

James Adonis dinkus

James Adonis   Find out why some people put themselves first and what to do to fight back.

Comments 16

No excuse for lateness

Timekeeping is an important part of life and employees who are constantly late may need training before they cost the business too much money.

Caroline James   How should you deal with colleagues who are perennially late?

Makeup is compulsory

James Adonis dinkus

James Adonis   It was the province of prostitutes until relatively recently, so why is its application now so widespread?

Comments 51

Six lessons for young workers

Gen Y, not as lazy as you think

Sylvia Pennington   Managers are unimpressed with Gen Y staff, so what do they need to heed to make them more employable?

The dodgy side of workers' comp

James Adonis dinkus

James Adonis   How many people are really rorting this system?

Comments 36

Has outsourcing gone too far?

is it time your company re-thought outsourcing and offshoring?

Tony Featherstone   Problems emerge when outsourcing is driven by a cost-cutting obsession and companies forget about the value of permanent employees.

Comments 25

Is it ever OK to swear at work?

Swearing

Gayle Bryant   Four letter words have a place in the office – if the context is right.

Comments 19

Three pills every leader needs

Big pharma

Claire Dunn   Taken every day, this medicine can make the difference between surviving and thriving and ending up in a Centrelink queue.