Hr & Staffing

India: business opportunities, technology ... and martinis

Valerie Khoo This year's Dell Women's Entrepreneur Network Event (DWEN) in India has shown that the country has many lessons for the aspiring small business entrepreneur.

Breeding loyalty can create dividends

Loyal customer.

Nina Hendy Loyal customers are vital if you want to gain a competitive edge. But with thousands of loyalty programs already operating in Australia, how can you make yours stand out from the crowd?

Are you an office thief?

Steal.

James Adonis Is the stealing of office stationery really stealing?

Comments 75

Home improvement, or time for renovation?

Tony Featherstone Running a home-based business has great benefits and risks for the unwary.

Comments 5

Motivated much? Let Laurie Lawrence be the judge

Laurie Lawrence.

David Adams No one gives a rev-up quite like former Olympic swimming coach Laurie Lawrence. But this time he's taking his black line fever to the world of small business, offering Australia's SMEs a chance to...

Bosses more likely to tweak resumes

Have you tweaked your resume?

Managers are the worst offenders when it comes to making false claims on their CVs, research by a talent assessment company shows.

Guarding your business when you're sick

AFR photoillustration Tamara Voninski.

Financial advisers spend a lot of time creating contingency plans for their clients, but many neglect to prepare for their own worst-case scenario.

The problem with rudeness at work

Mr Rude.

James Adonis Mr and Mrs Rude exist not just in children’s books but in workplaces too, causing consternation wherever they go.

Comments 59

Ruslan Kogan: lessons from a renegade entrepreneur

Ruslan Kogan

Valerie Khoo Online retailer Ruslan Kogan gives an honest account of what it takes to get a start-up business off the ground.

Comments 13

Shoppers in limbo as company flails

Company in limbo.

Larissa Ham The owner of a national extended-warranty company appears to have gone to ground, leaving many consumers wondering when their electrical goods - sent in for repair - will be returned.

Comments 5

Stay ahead in SEO: how to improve your ranking

internet

David Wilson How you get Google to value your online presence and award you a coveted high ranking is a source of sustained hot debate.

What makes a popular boss?

Boss.

James Adonis We asked 1000 Australians to describe the best boss they've ever had. Here are the results.

Comments 18

Warranty company on the brink, say ex-staff

Myer's profits have plunged.

Jane Lee and Max Mason A struggling company that provided extended warranties for Myer and Big W is under the regulators' spotlight, amid claims from former staff that it has failed to pay wages since the first week of...

Warranty company silent on return of goods

.........................AFR FIRST USE ONLY....................  PIC JAMES DAVIES  HARVEY NORMAN ELECTRONICS NUNAWADING STORY MANAGER STEVE TURNER ROLLS OU ANOTHER PLASMA SCREEN TV TO A CUSTOMER.    BROWN GOODS DVD CONSUMER ELECTRONICS BALANCE OF TRADE IMPORT EXPORT WHITE GOODS CONSUMER CREDIT SPECIALX 00023833

Larissa Ham Many consumers wondering when their electrical goods - sent in for repair - will be returned.

Warranty runs out as group sinks into liquidation

Larissa Ham, Jane Lee An extended warranty firm that is still holding as many as 300 TVs and other electrical items sent in for repair has gone bust.

Right on cue, there’s a long line of bad service

Queue.

Tony Featherstone Forcing customers to wait means dead time and dead businesses.

Comments 54

Directors 'must be forced to pay'

Dave Oliver: 'If that means going after their personal assets then so be it.'

Ben Butler and Clay Lucas Senior union leader says the government should be able to go after the personal assets of company directors who do not keep aside enough money to pay employee entitlements.

MANAGING

Five tips to fire up your staff

ddddd

Christopher Niesche Many Australians lack motivation at work, with nearly half planning to leave their jobs, according to a recent survey.

Staff to be protected from scarpering directors

The ASIC will clamp down on bosses who try to run away from their responsibilities to workers when companies fail.

Ben Butler Corporate regulators will clamp down on bosses who try to run away from their responsibilities.

Parting with Facebook ... it feels good to be free

Facebook.

James Adonis Businesses and employers have infiltrated Facebook ... and not in a good way.

Comments 108

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