Sales

The workplace narcissist

James Adonis Workplaces with narcissistic people have lower levels of job satisfaction and productivity.

Social media used to poach workers

Facebook

Chris Zappone Your best employees are most at risk of being poached by competitors in modernising economy.

Entrepreneur ‘failures’ can be heroes too

Factoring

Tony Featherstone Every so often, an interview sticks with you for weeks or months. I have thought about a refreshingly honest comment from Billie Goat Soap founder Leanne Faulkner, about the downside of media stories...

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How to build your personal brand through networking

Business

Valerie Khoo Are you looking to build your personal brand? Networking is the answer.

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All in a gay's work

xx

James Adonis The list of Australia's most gay-friendly organisations has just been released.

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10 ways to grow your business by 10% (or 20% or 50%) in 12 months

istock

Anneli Knight If your business is not green and growing then it’s ripe and rotting, says serial entrepreneur Creel Price.

MANAGING

Mate, this is serious business

Apple.

Jo-Anne Hui Some of the world's most successful businesses were launched by two mates with a great idea. Think Steve Jobs and Steve Wozniak at Apple.

India: business opportunities, technology ... and martinis

Rajasthan India
Photo Michele MOssop
March 2010
Agra
The Taj Mahal
Generic tourisn Jain Jainism Hindu Muslim Islam Mughal tourists Haveli Indian
first use AFR

Valerie Khoo This year's Dell Women's Entrepreneur Network Event (DWEN) in India has shown that the country has many lessons for the aspiring small business entrepreneur.

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How to get the most out of your work day

Start each day with a mindful approach and prioritise important work.

Andrew May The obvious solution seems to be putting in more hours, but this rarely solves the underlying problem.

Breeding loyalty can create dividends

Loyal customer.

Nina Hendy Loyal customers are vital if you want to gain a competitive edge. But with thousands of loyalty programs already operating in Australia, how can you make yours stand out from the crowd?

Guarding your business when you're sick

AFR photoillustration Tamara Voninski.

Financial advisers spend a lot of time creating contingency plans for their clients, but many neglect to prepare for their own worst-case scenario.

The real digital divide: are you at risk?

ppppppp

Valerie Khoo In today's competitive world, business owners need to regard technology as an essential component of their business strategy and not just a pesky expense.

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Planning

How to write an effective business plan

biz

Christopher Niesche The research and analysis involved in writing a business plan can be more important than the document itself.

Do the most charming entrepreneurs win?

Richard Branson.

Tony Featherstone Apparently more US chief executives are hiring charisma coaches to make them compelling, charming and attractive. Good luck with that.

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How would you rather be sacked?

George Clooney in Up In The Air.

Tony Featherstone By using a blunt axe, some companies make redundancy programs a whole lot worse.

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Charity cafe fighting to make its daily bread

Damian Showyin.

Tim Elliott Anger and disappointment as employees of a Sydney institution face an uncertain future.

Gasp's sorry over service 'probably not' genuine

Gasp operations manager Matt Chidgey.

Larissa Ham The bride-to-be at the centre of the Gasp Jeans scandal is unlikely to take up the retailer's offer to return for a personal fitting, despite Gasp's grovelling apology on Today Tonight last night.

The celebrity CEO: Zappos's Tony Hsieh

Tony Hsieh.

Valerie Khoo There aren't too many celebrity CEOs in the world. But without a doubt, Tony Hsieh is one of them.

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Insuring yourself online

Got a problem?

Whats Your Problem Q. I'm selling sports equipment to customers around the world, but can't find insurance.

Why email still trumps social media

Scott Stratten.

Valerie Khoo It's time to stop marketing and start engaging with your customers.

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