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Traveller

Clive Dorman is one of Australia’s most experienced travel journalists. Travellers’ Check looks at the issues facing travellers in the new era of low-cost airlines, internet bookings and sneaky terms and conditions. Find out where the value is, what to do and what not to do.
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Travellers' Check

Jetstar to replace Qantas? Here's why that's absurd

An airport worker stands in front of a Jetstar passenger plane at Avalon Airport in Melbourne.

Travellers' Check When Qantas invented Jetstar a decade ago, it aimed to be everything Qantas wasn’t: a no-frills way airline with dirt cheap fares.

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Travellers' Check

Why travel to New Zealand is still a hassle

Air New Zealand aircraft stand on the tarmac at Auckland International Airport in Auckland, New Zealand.

Travellers' Check No two nations' people are closer than Aussies and Kiwis, but travel between the two countries is more painful than it should be.

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Travellers' Check

Australia's least-reliable airline

Generic airline photos at Sydney Airport in March 2006    Qantas Virgin Eastern China and freight and cargo ...SMH 1st use    SMH Business Qantas   
photo by Peter Morris SPECIALX 00000

Travellers' Check You get what you pay for - the cheaper the fare, the less likely you are to arrive on time.

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Travellers' Check

How can you tell if your airline is safe?

Airoplane; afr news; 21st of April 2009; photo by Jessica Hromas, Job #00104989
Airoplane taxies on the runway at Sydney airport, Mascot. Generic-plane, aviation, airport.

front; partial view of plane

Travellers' Check With a series of inquiries underway to apportion blame for the MH17 disaster and recommend changes to the way flight paths are assessed, it has become clear that airline passengers are on their own...

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Travellers' Check

Beware that hotel Wi-Fi connection

Hotel laptop computer.

Travellers' Check There's a new scam thieves are using to target travellers in their own hotel rooms.

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Travellers' Check

What's keeping the airline industry alive

Spirit Airlines

Travellers' Check The global airline industry is a basket case, but there's one thing that's keeping it going.

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Travellers' Check

Airlines aim to put the squeeze on seats in long-haul flights

Lufthansa planes at Frankfurt's airport.

Travellers' Check The airline industry continues to search for a way to make long-haul low-cost services work in spite of the brick wall the idea seems to have hit in the past five years.

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Travellers' Check

AirAsia X's expansion means more cheap international flights are on the way

AirAsia X is aggressively expanding in the South-East Asian region.

Travellers' Check With the launch of AirAsia X’s first regional 'satellite' carrier last month, a new wave of long-haul low-cost travel options are just around the corner for Australians.

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Travellers' Check

Are new airliners the cure for jetlag?

A Boeing 787 Dreamliner descends for a landing after successfully completing its first test flight at Boeing Field in Seattle, Washington, U.S., on Tuesday, Dec. 15, 2009.

Travellers' Check Despite claims the new Dreamliner jets eliminate symptoms of jetlag, travellers are still choosing price over plane.

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Travellers' Check

Virgin, Jetstar are the baddies in ACCC action

Jetstar and Virgin are accused of concealing extra booking fees.

Travellers' Check Charges levvied against Jetstar and Virgin for alleged trickery are mirrored throughout the industry.

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Travellers' Check

Who pays $60,000 for a holiday? Aussies do

Ipanema beach in Rio de Janeiro, Brazil.

Travellers' Check Aussies are paying premium rates to travel to South America for the World Cup experience, but why are we paying so much?

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Travellers' Check

Billion-dollar problem: Airlines draw the line on unruly passengers

Qantas

Travellers' Check Disruptive, unruly passengers - it's a billion-dollar problem and airlines have finally had enough.

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Travellers' Check

More than $1000 to fly to Queensland? Must be winter

Fare go ... a return flight to Cairns from Melbourne during school holiday peak could cost you more than $1000.

Travellers' Check We're about to hit the school holidays, so getting a reasonable air fare is a challenge.

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Travellers' Check

What's next for air fares?

Qantas

Travellers' Check Australia's air fare price battle will continue, but will it go up or down?

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Travellers' Check

Will new Qantas surcharges drive more customers away?

Qantas have introduced surcharges for flight tickets at peak times.

Travellers' Check Qantas risks handing business to its competitors by advertising the fact that it is charging fixed penalties for its customers at times of high demand.

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Travellers' Check

The worst airports in the West

Plane

Travellers' Check Of all the things Western civilisation has got right, airports aren’t one of them.

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Traveller's Check

Premium puts the squeeze on cheap seats

Economy class is about to get more cramped.

Traveller's Check Even as airlines like Etihad unveil even more luxurious seating and sleeping options on their big jets, the outlook has never been bleaker space-wise for those hoping to fly at restricted 'headline'...

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Travellers' Check

Move over, Ryanair: The world's most complained-about airline

Spirit Airlines.

Travellers' Check Move over, Ryanair. Step aside, Tigerair. The airlines that once ruled the world for the number of consumer complaints they attracted have been passed effortlessly by a new champ.

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Travellers' Check

Coming soon: Superjumbos with no economy seats

Skymark's first Airbus A380 superjumbo takes off on its maiden testing flight. Skymark Airlines will become the first A380 operator in Japan when it takes delivery of its first aircraft later this year and will fit out its superjumbos with premium economy and business seats only.

Travellers' Check One airline is flying in the face of budget carriers by fitting out planes with only premium seats.

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Travellers' Check

Travellers worst off in an airport monopoly

Travellers' Check Is it time air travellers made their voice heard in the ACCC's national review of airport's competition policy.

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Map of Australia

Travel News

Qantas reroutes flights as PNG's Rabaul Volcano erupts

The smoke and ash from Mount Tavurvur

MICHAEL KOZIOL 11:59am | A giant ash cloud is affecting some flights to and from Australia following a major eruption of the Rabaul caldera in Papua New Guinea.

Czech hotel threatens peeing tourists with YouTube post

OLIVER SMITH 9:25am | A Czech hotel is hoping to deter public urination by threatening to post videos of offenders on YouTube.

Family fuming after wheelchair-using granny left in corner of Newark Airport for 11 hours

12:25pm | A family is fuming mad after an airport worker parked a wheelchair-using grandmother in a departure lounge and an airline's "processing error" led her to be left there for up to 11 hours.

'Roofing': The best way to see Saint Petersburg

28 Aug | Thrill-seekers believe the best way to see Russia's imperial capital is by hopping roof to roof.

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