Budget European airlines Ryanair has cut its notorious excess baggage fees. Photo: Bloomberg
Ryanair, the low-cost airline, has halved its excess baggage fee in the latest attempt to improve its image.
The price of packing too much has been cut from £20 per kilo ($A36) to £10 per kilo in what the Irish carrier is calling "an early Christmas present" for its passengers.
The change will bring it in line with rivals such as easyJet, which charges up to £11 per kilo for excess baggage, Bmi regional, which charges £10, and Wizz Air, which charges £9. Several airlines, including Jet2.com, Flybe and Thomson, charge considerably more.
It is the latest in a series of customer-friendly changes by Ryanair, prompted by a fall in profits earlier this year.
They include the introduction of a 24-hour post-booking "grace" period, during which passengers can correct minor errors such as spelling mistakes free of charge.
Passengers are also now allowed on board with a second "small" carry-on bag, such as a "small ladies handbag or [a] small airport shopping bag", while the airline's boarding pass re-issue fee has been cut from £70 to £15.
On all flights that operate before 8am, or after 9pm, public announcements are now restricted to essential safety messages and cabin lights dimmed "so that any customers who wish to snooze, can comfortably do so."
Further changes are scheduled for next year. On January 5, the charge for checking luggage at the airport (rather than online) will fall from £60 to £30 per bag, and on February 1 it will introduce fully allocated seating on all flights.
The Telegraph, London