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Hoyts ordered to rectify rodent problem

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Hoyts' mouse hunt

Patrons horrified as a rodents crawl on to their tables and eat their food during a La Premiere screening at Hoyts Carousel.

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Hoyts Carousel has been ordered to clean up the rodent infestation that was discovered by moviegoers on Tuesday.

The cinema came under fire from patrons, who said they would not return, after an image and video of rats eating customer's food inside one of its La Premiere theatres were uploaded onto its Facebook page.

While rodent baits were in place at the cinema, City of Canning health inspectors found that more comprehensive measures were required.

A woman posted this photo on Facebook, which she said showed vermin eating her grand-daughter's chips inside the Carousel cinema.

A woman posted this photo on Facebook, which she said showed vermin eating her grand-daughter's chips inside the Carousel cinema. Photo: Facebook

"The City will be requiring all theatres in the cinema to be cleaned effectively and the preparation and implementation of a comprehensive pest control program, certified by an independent pest control operator," a City of Canning spokesperson said.

"Whilst Hoyts Management have used rodent baits consistently, it is important that a more comprehensive approach is taken, which includes addressing the storage of old equipment which can be used to harbour rodents, and blocking small holes in walls around service pipes that provide an avenue to the rodents entering the building from the outside."

The attention sparked by the Facebook posts brought forward similar complaints from previous customers and one former Hoyts employee, who claimed the infestation had existed for more than ten years.

The employee, who did not want to be named, said the mice had regularly chewed through bags of popcorn.

A spoof Twitter account, Hoyts Mouse, has gathered more than 300 followers since it began tweeting jokes on Tuesday.

If I was hoarding more than 100,000 pieces of popcorn a year I would be happy to give up 15k if it went into rodent infrastructure #super

The City issued an Improvement Notice to "ensure that the cleanliness of their food preparation areas is maintained to the necessary food safety standards".

Canning warned that if Hoyts fail to meet the requirements then "further action may result".

Hoyts had not responded by time of publishing.

 

4 comments so far

  • Nice to see a good robust response from the City of Canning. However, the question has to be asked whether someone has fallen asleep at the wheel at the City of Canning's Health section, or were there truly, absolutely no complaints whatsoever about rodents and cleanliness of the cinemas in Cannington in the past decade or so? I stopped going to Hoyts over 10 yrs ago because I couldn't stand the stained seats and gross sticky armrests and cupholders. Heaven forbid you have to actually touch the padding on the seats with your naked fingers. YUCK!!!!

    Commenter
    G.L. Higginbottom
    Location
    Perth
    Date and time
    April 05, 2013, 4:38PM
    • Based on the headline I thought maybe Hoyts was taking over Parliament and its rats.

      Commenter
      Andrew
      Location
      Geraldton
      Date and time
      April 05, 2013, 5:25PM
      • Its not just the Carousel Hoyts that has a problem. The restaurants and cafes around the cinema are filthy too. The rats just move between venues to feed. What is being done to clean the whole lot up??

        Commenter
        Rodderick
        Date and time
        April 05, 2013, 7:05PM
        • How much extra did Hoyts charge for the mouse?

          Probably $20.

          Commenter
          Liam B
          Location
          Perth
          Date and time
          April 08, 2013, 5:44PM

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