The news that would turn Cindy Corrie's life inside out came about noon on a Sunday in March 2003. She was at home, then in Charlotte, North Carolina, when the phone rang.
''The apartment was kind of a mess, there were papers all over the place, and Craig [her husband] was doing the laundry,'' she says in a soft, hesitant voice. On the line was her son-in-law Kelly Simpson, but Cindy could hear her elder daughter Sarah ''crying, just hysterical'' in the background. They had bad news, Kelly said.
''At that point Sarah got on the phone and said: 'It's Rachel.' The first words that came out of my mouth were: 'Is she dead?' I guess I just had to articulate the worst possibility. And Sarah said: 'We think so.' ''
Sarah and Kelly had picked up a phone message from a neighbour in the family's home town of Olympia, Washington State, conveying sympathy after hearing about ''the tragedy'' on television. They turned on their TV set to find, scrolling across the bottom of the screen, the words: ''Olympia activist killed in Gaza Strip.''
''Sarah thought: 'If it's Rachel, why haven't Mum and Dad called me?' Then she thought: 'They don't know.' '' Still holding the phone, Cindy walked across a car park to where her husband was, in the apartment block's laundry room. ''You can't soften something like that. I said: 'It's Sarah and Kelly, and they say Rachel's dead.' ''
Rachel Corrie, 23, had been crushed under an Israeli military bulldozer while trying to prevent the demolition of a Palestinian home in Rafah, at the southernmost end of the Gaza Strip. According to witnesses, the bulldozer's driver had driven straight at her, then reversed over her, even though she was clearly in his line of vision.
Rachel was a volunteer for the pro-Palestinian direct action organisation the International Solidarity Movement, and the youngest of the Corries' three children. Her death propelled her family into an almost decade-long battle for accountability. What Cindy describes as ''a milestone'' in that fight will come today, when a court in Haifa hands down its verdict in a 2½-year civil lawsuit brought by the Corries against the state of Israel.
''If you had told me 10 years ago that this would happen to us, and I'd do any of the things I have done since that time, that any of us would, I'd say you're crazy,'' Cindy says. ''Always for parents, there's that dread of something happening to a child. I don't even know how … we got through those first minutes and hours.''
Rachel was born on April 10, 1979. Asked what Rachel was like, Cindy pauses. ''It's kind of a sad question. You try to hold on to all the memories, but there are things you lose. Sometimes it's hard to remember.''
But these are some of the ways she describes her daughter: inquisitive, with a rich inner life; creative; an intense observer; an artist; a sympathetic listener; expressive; able to connect with different people; a poet.
''I always thought that when she came through the front door as an adult, you just knew it was going to be interesting.''
The Corries lived in Olympia, a small community around the progressive liberal Evergreen State College, which Rachel later attended. Cindy describes the town as ''politically and environmentally aware'', much like the Corries themselves. ''As a family we were certainly always politically interested, with a lot of discussion going on, but we were not activists, not protesters.''
By early 2003, Craig Corrie had taken a job in North Carolina, and the couple moved to Charlotte, although always with the intention of returning to their home base in Olympia. ''Like a lot of families, we had just been trying to get our kids through college, and finally we were free of that responsibility. It was like when we were first married - we could decide what to do with our time.''
They hiked in the Appalachian mountains, took driving trips, saw movies and Cindy learnt French. ''I'm really grateful for that time. It was a quiet time before the really intense period that came after. We spent a lot of time thinking about how we were going to spend the years ahead. It was pleasant.''
Back in Olympia, following the terrorist attacks of September 11, 2001, their younger daughter was drawn to the peace movement and uncovering the reasons behind the atrocity. ''That drew her to Israel and Palestine as at least part of the problem,'' Cindy says.
As for her parents, ''It wasn't that we weren't interested [in the Israeli-Palestinian conflict], but I think we were just very distanced from it. We knew about it in the way that most Americans did, by listening to news reports. Our sympathies were very much with the Israeli Jewish narrative, because that's what we knew. I read The Diary of Anne Frank to my kids when they were growing up, and that was the narrative we connected with - and the Palestinian narrative really didn't exist for us.''
But Rachel decided to volunteer as an activist for the Palestinian cause. At the time, the second intifada (uprising) against the Israeli occupation was under way, with an escalating cycle of violence from both sides: frequent suicide bombings carried out by Palestinian militants, and incursions, shootings and demolitions by the Israeli military.
''It felt a little unnerving,'' Cindy says. ''At first we hoped it wouldn't happen. But Rachel was 23 years old and was very much making her own decisions, as we thought she should. We had always supported our kids in whatever steps they wanted to take. Some people say: 'Why did you let her go?' That was not ever something I felt was my role.''
Cindy began learning about the Middle East: reading, watching films, discussing the issues with her daughter. Once Rachel had arrived in the Gaza Strip, her frequent emails home, describing what she was seeing and experiencing, illuminated what had been a distant conflict. ''They brought us a view, a perspective, that we had never seen before,'' Cindy says.
The couple were anxious, but not unduly so. Rachel called soon after arriving in Rafah, asking her parents if they could hear the sound of shelling in the background. ''I could hear her voice trembling. Craig and I carried our anxiety with us.''
Cindy spoke to her daughter again, six days before her death. ''She sounded really happy.'' Then, on March 16, 2003, came that terrible phone call, ''the worst moment of my life''. Cindy ''stumbled through'' the following hours, days and weeks, feeling physically ill. ''I couldn't sleep. I would drift off, then feel jolts of pain through my arms. And then there was that thing of going to sleep and then waking up and finding that it is a nightmare but it's real and it's there every day.''
Immediately, Cindy ''knew we had to get her words out. I knew how important that was to her, and I knew what the impact had been on family and friends. She wanted to find ways for people to hear about what she was seeing.''
The family released Rachel's emails to the media. ''It was the [London-based] Guardian that picked them up very quickly, and it was huge, very significant. All kinds of things came from that.'' Rachel's powerful writing was adapted into an acclaimed stage play, My Name is Rachel Corrie, performed in at least 10 countries, including Israel. It was also published in book form, Let Me Stand Alone.
Meanwhile, the day after Rachel's death, then-Israeli prime minister Ariel Sharon promised then-US president George W. Bush a ''thorough, credible and transparent'' investigation into Rachel's death. Less than a month later, an internal inquiry by the Israeli military concluded that its forces were not to blame. The driver of the bulldozer had not seen Rachel before she was crushed beneath the vehicle, it said. No charges were brought and the case was closed.
The Corries' battle for justice has dominated their lives for close to a decade. They found themselves ''up against a wall of Israeli officials determined to protect the state at all costs, including at the expense of truth'', they said last summer.
They learnt how to campaign, deal with the media, assess legal documents, challenge authority and harness the support of their government whenever possible. Eventually - their ''absolutely last resort'' - in March 2010, they sued the state of Israel for Rachel's death, accusing its military of either unlawfully or intentionally killing her, or of gross negligence. ''The demands of the lawsuit have been huge,'' Cindy says. ''In some ways, we were naive, coming from the United States, where it's unusual for a trial not to be over within a few weeks.''
In the past 2½ years, the Corries have spent a total of eight months in Israel, broken into short visits to coincide with the sporadic hearings. Now, Cindy says, ''I'm just relieved to be at this point and, no matter what happens, we'll be at the other side.
It's very unpredictable. We believe we know what should happen, but we also know what the state [of Israel] has to say. We'll have a verdict, and then we'll determine how to respond. But we know this won't be the end.''
Apart from justice for Rachel, the Corries are also committed to justice for the Palestinians. Six months after Rachel's death, Cindy and Craig finally visited Gaza, and the house their daughter was trying to protect from demolition. The family have made many friends from Gaza, including the occupants of the house, the Nasrallah family, whose home was finally razed in the spring of 2004. Cindy says she now has a ''deeper sense of what injustice means''.
''Craig and I have been blessed because Rachel gave us this opportunity to focus here. There's no end to the work that can be done around this issue, and other peace and justice issues. If, miraculously, the Israeli-Palestinian situation could be fixed, there'll be something else that could command attention.''
Closure is not something Cindy is expecting. ''Closure isn't the right word. It suggests an end to something, and I just don't see that happening.''