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Penny-pinching, raking in huge fees: public trustees under scrutiny
Investigation
Disability

Penny-pinching, raking in huge fees: public trustees under scrutiny

The case of Steven Colley is only too familiar for thousands of people who are, or whose loved ones are, under financial management orders.

  • by Caitlin Fitzsimmons

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'Progress is incredibly slow': Australia lagging on disability rights
Australian Human Rights Commission

'Progress is incredibly slow': Australia lagging on disability rights

The current system of guardianship is "butchering a number of human rights" and it's taking too long to reform the system, the Disability Discrimination Commissioner says.

  • by Caitlin Fitzsimmons
Toy seller fined $415,000 for selling dangerous musical candles
Courts

Toy seller fined $415,000 for selling dangerous musical candles

A children’s toy retailer who sold candles which played Happy Birthday before bursting into flames and melting has been fined $415,000 by the Federal Court.

  • by David Estcourt
Energy companies launch industry charter to win back consumers' trust
Energy

Energy companies launch industry charter to win back consumers' trust

Nearly 20 energy companies have vowed to lift accountability and restore Australians' trust in the electricity sector with a plan to improve industry behaviour.

  • by Cole Latimer
At first I was irate. Then the red-light fine changed something in me
Opinion

At first I was irate. Then the red-light fine changed something in me

If every indiscretion resulted in a penalty, many of us would be bankrupt.

  • by Meredith Williams
Netflix customers urged to be vigilant as 'high quality' email scam circulates
Scams

Netflix customers urged to be vigilant as 'high quality' email scam circulates

It appears to be a legitimate email from Netflix, but closer inspection reveals it to be a credit card phishing scam. 

  • by Jenny Noyes
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Is voicemail dead? Experts say yes
Phones

Is voicemail dead? Experts say yes

Aussie telcos say voicemail is still an important part of daily life but experts say it's on the way out with text-based communication forging the way.

  • by Charlotte Grieve
What Vegemite's branding says about Australian culture
Media & marketing

What Vegemite's branding says about Australian culture

From children dressed as soldiers to high-end dining and grand slam tennis, Vegemite is spreading its wings in a bid to retain a spot at the (kitchen) table.

  • by Charlotte Grieve
Big business is tracking your spending habits as the mercury climbs
Shopping

Big business is tracking your spending habits as the mercury climbs

Retailers and businesses are noticing a difference in consumer spending when it rains, hails or shines too much.

  • by Sumeyya Ilanbey
Got slow NBN? Ask for a refund, consumer watchdog says
Consumer rights

Got slow NBN? Ask for a refund, consumer watchdog says

The ACCC has urged 94,000 NBN customers to see if they are eligible for a refund for slow speeds.

  • by Rachel Clun
Japanese noodle company apologises for ad depicting fair-skinned Osaka
Australian Open

Japanese noodle company apologises for ad depicting fair-skinned Osaka

Naomi Osaka, the half-Haitian, half-Japanese tennis champion, is the star of a new Japanese anime-style advertisement. The problem? The cartoon Osaka bears little resemblance to her real, bi-racial self.

  • by Daniel Victor