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Got slow NBN? Ask for a refund, consumer watchdog says

Got slow NBN? Ask for a refund, consumer watchdog says

The ACCC has urged 94,000 NBN customers to see if they are eligible for a refund for slow speeds.

  • by Rachel Clun

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Japanese noodle company apologises for ad depicting fair-skinned Osaka
Australian Open

Japanese noodle company apologises for ad depicting fair-skinned Osaka

Naomi Osaka, the half-Haitian, half-Japanese tennis champion, is the star of a new Japanese anime-style advertisement. The problem? The cartoon Osaka bears little resemblance to her real, bi-racial self.

  • by Daniel Victor
Energy companies fined for cutting power to people on life support
Energy

Energy companies fined for cutting power to people on life support

The energy watchdog has slapped two electricity companies with fines of $40,000 each after they cut power to people on life support.

  • by Cole Latimer
Popular Sydney fast food outlet closes after video of rats emerges
Food safety

Popular Sydney fast food outlet closes after video of rats emerges

The Oporto store in Broadway has closed after video surfaces showing rats scurrying on the floor.

  • by Laura Chung
They can have parmigiano but, damn it, we're keeping prosecco
Opinion
Food

They can have parmigiano but, damn it, we're keeping prosecco

European trade officials are said to be digging in over what Australian producers can and can’t call various products.

  • by Matt Holden
'Confused': Gillette ad a symptom of an industry in crisis
Opinion
Advertising

'Confused': Gillette ad a symptom of an industry in crisis

I almost feel sorry for the advertising industry: it's an industry in flux, with an audience fragmented along economic, racial, social and sexual lines.

  • by Charles Purcell
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Holiday's over: the business model bucking the trend
Fitness

Holiday's over: the business model bucking the trend

Getting fit is always a common New Year's resolution, but a fair chunk of people wait a few weeks before getting started.

  • by Matt Bungard
Why we need even stronger protections against banks and super
Opinion
Opinion

Why we need even stronger protections against banks and super

I cancelled my credit card about 15 years ago because I struggled to keep on top of the payments. I’ve never had one since.

  • by Jenna Price
'Questionable methods': newsagents set to take Lottoland to regulator
Exclusive
Lotto

'Questionable methods': newsagents set to take Lottoland to regulator

The body which represents newsagents across the country is concerned that "Lottoland may confuse and potentially mislead Australian consumers".

  • by Kylar Loussikian
Help! I'm drowning in trivial life admin
Opinion
Consumer rights

Help! I'm drowning in trivial life admin

With the advent of call centres and automated computing systems, mistakes have become common, and we're the ones who have to waste our time chasing them up.

  • by Chloe Booker
Cafes, and customers, spared an avocado smashing this summer
Food & drink

Cafes, and customers, spared an avocado smashing this summer

The decrease in berry prices has enabled a cafe to provide a greater variety on the menu - but is it good for everyone?

  • by Matt Bungard