Branch Manager

Branch Manager

Dubbo

• Great career development opportunity
• Great salary including car, fuel card and phone
• Largest family-owned equipment hire company | Ongoing training & development
• Profit Share | Access to EAP | Discounts on insurance, eye care, travel + more
• Uniforms & PPE provided | Annual Awards Program | Current Drivers Licence a must

About the role

As the BRANCH MANAGER, you will manage an engaged team of branch staff to achieve a culture of safety and customer service, whilst delivering financial and quality outcomes.

• Lead the branch team and engage team in Reaching Best conversations to drive and maximise branch revenue and achieve budget
• Manage the branch P&L
• Plan branch staffing in collaboration with the Area manager to meet profitability targets;
• Ensure all rostering and time worked information is correct and completed for payroll process within the required timelines
• Prepare end of month reports and action business lost
• Ensure equipment maintenance, servicing and workshop meets QOM standards
• Develop customer relationships and network to identify business development opportunities
• Role model and coach safe behaviour in accordance with Kennard's Safe Work policies and procedures, including PPE, manual handling techniques, lifting limits, and safe driving
• Provide regular feedback and development to branch staff, as well as conduct performance appraisals to drive performance and capability

About you

• Demonstrated previous experience leading a team in a management/supervisory role, with the ability to effectively delegate, coach and develop others
• Strong financial acumen and experience managing P&L's
• Outstanding customer service leadership including demonstrated ability to role model customer service standards and positively manage customer complaints
• Experience in working within a network operation where collaboration with others has been an important part of success

• A COVID-19 vaccination is preferred for this role as Kennards Hire operates as part of the construction industry in NSW and our customer sites may require this.

Please note: Background/Police Checks will be carried out as part of the recruitment process