43d ago

Case Manger

Fuse Recruitment

Similar jobs pay $65k ~ $75k
Permanent Full time Standard business hours
Unlock your match score

Full job description

With a focus on quality outcomes by balancing member needs with operational limits, the Case Manager - Relationships is the primary contact for members / claimants who make a claim and treats each claim as unique. The Case Manager - Relationships ensures members / claimants receive accurate and timely information delivered with respect and sensitivity.

The good bits:

  • Work from home flexibility
  • Modern offices
  • Career progression opportunity
  • Interstate transfer

Key Accountabilities and Main Responsibilities

  • The ability to manage multiple tasks and competing priorities.
  • Taking ownership of the claim and ensuring regular and proactive follow-up and phone contact to drive outcomes.
  • Create a positive experience by quickly establishing rapport with members.
  • Embrace and support change to provide superior customer service to Fund Members.
  • Build effective relationships with the team and key contacts.

Experience & Personal Attributes

  • Group insurance knowledge (including Death, TPD, TIB and PI claims processes) prefered
  • Analytical and problem solving skills
  • Microsoft Office skills (Word, Excel, PowerPoint)
  • Minimum 1 year case management and/or assessment experience in group life claims or equivalent (prefered)
  • Customer service experience
  • Strong communication skills (verbal and written)

Don't miss out on this exciting opportunity! For a confidential discussion please contact Sean Ghadri at Fuse Recruitment on 0432 251 228 or sghadri@fuserecruitment.com Or apply to the role directly! We look forward to hearing from you.

At Fuse, we specialise in recruitment for the Wealth Management industry and actively source for a broad range of established clients. If you are a Financial Planning, Mortgage Broking professional looking for your next opportunity, I'd love to hear from you!

If you know someone looking for a job, refer them to us and we'll give you $500* if we find them a new role!



Pay comparison
Market average based on all Claims jobs in Australia
Estimated range
$65k - $75k
Market average
$38k - $57k
3 jobs
$57k - $75k
1067 jobs
$75k - $94k
493 jobs
$94k - $113k
723 jobs
$113k - $131k
7 jobs
$131k - $150k
6 jobs
19 jobs
Market average
Actual pay is not disclosed by the employer

Equal Employment Opportunity
Equal Employment
Opportunity (EEO)
Fuse Recruitment supports the following Equal Employment Opportunity programs:
Grad programs Grad programs Internship programs Internship programs

Job details
Date posted
30 Jun 2022
$65k ~ $75k
Contract type
Work type
Full time
Job mode
Standard business hours
Private business

You may also be interested in these jobs