Corporate Receptionist

• Competitive Remuneration & Bonus Structure
• Career Development

About Our Client

Our client is the world's largest commercial real estate services and investment firm. They offer a range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.

Job Description

• Provide assistance and support for Reception, Central Reservations and Switchboard teams. Including complaint handling, feedback management, standards & client service delivery.
• Rotate across all locations as required and oversee the day-to-day functions
• Co-ordinate any catering, audio visual and equipment requirements requested by the client.
• Manage MRBS - this includes assisting with booking all future and same day reservations, cancellations and/or amendments to bookings as per the client's requests
• Support the Guest Relations Executive - Reception with providing feedback for Senior Associate and Associate performance reviews and ensuring set objectives are being met by the team
• Management of workspace, ensure operational standards are maintained & improved.

The Successful Applicant

• Strong verbal and written communication skills - ability to communicate at all levels.
• Excellent personal presentation.
• Complaint handling - able to resolve problems as they arise in an appropriate manner.
• Experience in a corporate or five-star hotel environment. Or travel and airline reservation

What's on Offer

- Competitive remuneration package

- Bonus structure

- Work/Life balance

- Ongoing development