Category: Office Administration / Customer Service Picture Yourself HERE Are you looking to start or change your career? With a traineeship, not only will you be achieving a qualification, you will also gain hands on experience within the workplace and get paid while learning. How does the traineeship work? This traineeship is a structured program combining study and work that offers you an exciting opportunity to start a career in the field of your choice. This traineeship is ideal for someone who want to start or change their career. This traineeship allows you to study online at your own convenience. You will be paid a salary of about $44,000 to $55,000 per year. Your Main Task Includes Responding to and resolving customer enquiries by email, phone and in-person in relation to product information Creating customer lifetime value by turning any negative experience into a positive one, delivering a mind-blowing customer experience Liaising with internal departments in relation to feedback, general queries, purchasing, delivery or stock related issues. Processing of returns claims. Maintaining knowledge of company's products and services. To be eligible for this traineeship, you must: Be an Australian Citizen or a Permanent Resident, Have excellent communication and organisational skills, Be committed to completing a Certificate IV course in your field of work within a year How much does it cost? Nothing. Trainees are eligible for a subsidised training with the Government paying up to 100% of the cost of the course. To apply, please send me your resume at: email@example.com Please note only short-listed candidates will be contacted. To be eligible for an apprenticeship or traineeship you must be an Australian Citizen, Permanent Resident or have full working rights.