Property Manager

Hathaway Real Estate

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Base pay
$55k - $70k
Work type
Full Time
Contract type
How this job matches you
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Pay guide
Market insights based on all Property Manager jobs in Canberra ACT
Base pay range
$55k - $70k
Market average
Market average
Licenses & certifications
Real Estate Licenses
Perks & benefits

Full job description

Knowledge & Experience Required


  • Possession of a Real Estate License or Certificate of Registration
  • Current driver’s license
  • Able to provide your own motor vehicle for work purposes
  • Proven mediation experience in resolving tenancy tribunal matters
  • Have your own car
  • Knowledge of computerised trust accounting packages
  • Be proficient in the use of most trust/leasing systems.
  • Strong administration skills – organised, thorough, systems orientated with meticulous attention to detail
  • Proven ability to handle a portfolio of properties and work within a team of staff
  • Excellent verbal and written communication skills and an ability to communicate at all levels
  • A proven ability to build strong client relationships and maintain an excellent customer focus

  • Experience in the local property market
  • An understanding of both local and national real estate markets
  • Knowledge of effective marketing strategies relevant to the industry
  • Relevant formal training

    On-Going Professional Development
  • There is an ongoing responsibility that as a license or certificate holder you must maintain the necessary training requirements as set out under relevant real estate legislation
  • It is your responsibility to understand your individual obligations under the relevant real estate legislation. For specific information visit the Access Canberra website.

      Roles and Responsibilities

  • Ensure that high quality services are consistently provided to owners and tenants in the management of properties
  • Be responsible for arranging the prompt preparation and distribution of monthly or bi-monthly owner statements and accompanying payments
  • Coordinate incoming and outgoing inspections in accordance with both company and statutory requirements
  • Prepare all necessary documentation relating to the leasing of properties, including management tenancy agreements, inspection reports (both outgoing and incoming), and the preparation and lodgement of bond documents
  • Satisfy the requirements to uphold a real estate licence or certificate under relevant real estate legislation. Coordinate the interviewing and placement of prospective tenants, together with the completion of all associated documentation
  • Conduct regular market appraisals for the purpose of advising the owner of market movements and making recommendations for rental increases and so prospective clients can be provided with reliable and accurate management submissions
  • Make efforts to limit the number of rental arrears and tenancy tribunal appearances
  • Prepare and deliver necessary submissions to the tenancy tribunal on behalf of property owners
  • Ensure properties are maintained in accordance with the owner’s instructions. In this regard, liaise regularly with owners and tenants to ensure repairs are carried out expeditiously, economically and to an acceptable standard
  • Work within advertising budgets and ensure advertising expenditure is maintained within allocated budgets
  • Achieve growth in property management revenue
  • Ensure compliance with ethical standards and industry codes of conduct
  • Ensure you keep abreast of market development and indicators
  • Manage and maintain rent roll of properties
  • Maintain all the Statutory Required Records, including Trust Accounts
  • Regular updating to tenants and landlords with regard to property issues
  • Arrange advertising with major newsprint publications and internet
  • Handling maintenance issues including obtaining quotes and confirming job with tradesperson, checking and entering invoices
  • Assist with tenant selection
  • Provide property information and assistance to tenants as requested
  • Manage and maintain rent roll successfully implementing an arrears minimisation process
  • Account management of tenant and landlord activities including direct debits, internet transfers and statement generation
  • Develop new business to build the property portfolio
  • Work towards property management targets
  • Liaise with overseas and domestic clients, developers, purchasers, salespeople, solicitors, mortgage originators and brokers
  • Ensure your motor vehicle is maintained both mechanically and aesthetically at all times, including comprehensive insurance coverage
  • Ensure punctual attendance for all internal and external business commitments
  • Maintain a well-groomed and business-like appearance

The following Core competencies are the skills, knowledge and behaviours expected of an employee at HRE. These competencies may need to be adjusted depending on the company’s overall mission and values.

Communication Skills

Clear and professional oral and written communication to internal and external clients.

Initiative and Confidence

Generates and acts on new ideas that add value to the business.  Looks at different ways to solve problems and address difficulties.

Achievement Drive

Sets goals and strives to achieve them with enthusiasm and determination.

Business Acumen

Has a good understanding of the business environment and the impact their behaviour has on the reputation of the company.


Treats colleagues and customers in a manner which demonstrates integrity, honesty and fairness  

Job details
Date posted
8 Nov 2021
Expiring date
8 Dec 2021
Property & Real Estate
Property & Asset Management
Base pay
$55k - $70k
Contract type
Work type
Full Time
Job mode
Standard hours
Real Estate
Private Business
Work Authorisation
Australian Citizen / Permanent Resident
Company size
1 to 10

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