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Insurance customers crave a better digital experience
Analysis
Apps

Insurance customers crave a better digital experience

Buying insurance from a tech giant such as Amazon or Google could become the 21st century equivalent of buying it from the supermarket.

  • by Caitlin Fitzsimmons

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Consumer law trumps product warranties
Consumer rights

Consumer law trumps product warranties

Cars, whitegoods and electronics head the list of complaints concerning product guarantees made to the competition regulator

  • by John Collett
Citizens’ jury? Small wonder people have little faith in the system
Opinion
Canberra

Citizens’ jury? Small wonder people have little faith in the system

Now is the wrong time for the ACT to radically overhaul its vehicle-injury scheme at the expense of victims.

  • by Crispin Hull
Insurance helps you sidestep this holiday home pitfall
Opinion
Travel

Insurance helps you sidestep this holiday home pitfall

A shattered shower screen in a holiday rental nearly left Noel Whittaker in the lurch.

  • by Noel Whittaker
The alternative to private health insurance proposed by dentists
Opinion
Health insurance

The alternative to private health insurance proposed by dentists

Private health insurers were entitled to lift their premiums by an average of 3.95 per cent from April 1 - the smallest annual increase in 17 years.

  • by Georgina Dent
Little protection for consumers in weak code for hire car companies
Opinion
Consumer rights

Little protection for consumers in weak code for hire car companies

There's a new Car Rental Code of Practice but it’s your smartphone that will safeguard you from future rental car rorts.

  • by Nicole Pedersen-McKinnon
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Life insurance flaws laid bare
Superannuation

Life insurance flaws laid bare

More protections for consumers are on the way following the recommendations of a parliamentary committee into life insurance.

  • by John Collett