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'I scratched my hire car and it cost me $2000'

'I scratched my hire car and it cost me $2000'

Consumer expert Nicole Pedersen-McKinnon helps achieve a partial backdown by Thrifty.

  • by Nicole Pedersen-McKinnon

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When my Dad needed surgery, he couldn't believe the bill
Opinion
Health insurance

When my Dad needed surgery, he couldn't believe the bill

The cost of medical care in Australia is highly unpredictable and inconsistent.

  • by Georgina Dent
It is not welfare: addressing misconceptions of the NDIS
Opinion
Disability

It is not welfare: addressing misconceptions of the NDIS

At last, people with disability have choice and control over their lives and can receive the reasonable and necessary supports they need.

  • by Vicki Rundle
Insurance customers crave a better digital experience
Analysis
Apps

Insurance customers crave a better digital experience

Buying insurance from a tech giant such as Amazon or Google could become the 21st century equivalent of buying it from the supermarket.

  • by Caitlin Fitzsimmons
Consumer law trumps product warranties
Consumer rights

Consumer law trumps product warranties

Cars, whitegoods and electronics head the list of complaints concerning product guarantees made to the competition regulator

  • by John Collett