A blind man refused service by a taxi driver because of his guide dog was among 166 discrimination complaints made to the ACT Human Rights Commissioner in 2017-18.
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In the incident described in the commission's annual report, the driver refused to give his taxi number, even though it would have been visible to a sighted person.
After the man complained to ACT Human Rights Commission, the driver and the company gave a written apology and explained the driver was unaware he couldn't refuse service because of the guide dog.
The annual report revealed discrimination complaints more than doubled and complaints from Indigenous Canberrans tripled last financial year.
ACT Human Rights Commissioner Dr Helen Watchirs also used the report to double down on calls to raise the capital's criminal age of responsibility from 10 to at least 12 years old.
Former ACT attorney-general Simon Corbell and Aboriginal Legal Service chairman Bunja Smith have previously called for Canberra's age of criminal responsibility to be raised to 14.
The commission's annual report revealed discrimination complaints rose from 76 in the 2016-17 financial year to 166 in 2017-18 financial year - a 118 per cent increase.
The report also revealed complaints from Aboriginal and Torres Strait Islanders rose from nine in 2016-17 to 40 in 2017-18 - a 344 per cent increase.
The report identified as discrimination on the grounds of disability, race, sex and age, in that order, as the top four reasons for complaints.
The majority was based on the grounds of people being deprived of access to services or facilities because they had a disability, according to Dr Watchirs.
One woman complained her son faced an 18-month wait for a therapist by a Canberra provider and was billed twice despite never receiving care.
Another woman complained her uncle with a disability was left unattended for long periods of time at a specialised accommodation service.
After incidents where the uncle had harmed himself by drinking too much water, the accommodation service told the uncle he was to vacate in two weeks, despite having nowhere lined up to go.
One woman alleged her contract was terminated by her employer as she faced discrimination because of her race. She was eventually paid $3000 in lost wages and the employer agreed to provide cultural awareness training to its ACT employees.
Dr Watchirs said the rise in complaints showed a better community awareness of the commission's work.
"Human rights on paper aren't as good as human rights enforced so the fact that people are doing something about actually having them implemented is a good thing," Dr Watchirs said.
Dr Watchirs said the commission still remained unhappy an 11-year-old girl was detained twice at the Bimberi youth detention centre this year.
She said a rise in the criminal age of responsibility from 10 to 12 would have to be met with an increase in therapeutic services available for Canberra's young people.
The Human Rights Law Centre, the Aboriginal Legal Service, Amnesty International and former ACT attorney-general Simon Corbell have called for the age to be raised to 14.
The United Nations recommends countries raise the criminal age of responsibility to 14 on the basis children that age and under are unable to comprehend the consequences of their actions.
Australian Bureau of Statistics data shows Aboriginal children in the ACT between 10 and 14 years old are up to seven times more likely to be charged than non-Indigenous children the same age.
The majority of complaints by Aboriginal and Torres Strait Islanders were off the basis of race but some, according to Ms Watchirs, were related to disabilities.
She said the commission now had two staff dedicated to handling complaints made by Indigenous Canberrans and said complaints just weren't being made before.
