Thousands of Victorians have had their phone and internet connections disconnected after several telecommunications companies went into administration on Friday.
It is estimated that as many as 10,000 people have had their access to phone and Internet disconnected.
Businesses and residents on Phillip Island, who who were connected via iBoss International, are among those affected.
Waterfront Computers, a service provider based on the island, reported that about 500 internet and 300 phone of its customers had been disconnected.
“We’re in disaster mode here,” owner Steve Murphy said. “Unfortunately these things take time to fix. It’s been affecting our business massively.”
He said the services were disconnected without warning at 3.30pm on Friday and he was trying to transfer those affected to another carrier, which would likely take a few days.
“We’re in a really bad situation here. It has nothing to do with us. We pay our bills but we are being held to ransom because of the carrier and it is not right.”
Tim Swallow, director of a Phillip Island resort, said many businesses on the island were affected, as well as scores of retirees.
“We don’t know if anybody has booked with us since yesterday afternoon, whether anybody is coming in today and whether we should get rooms ready,” he said.
In a statement Telstra said three telecommunications companies had gone into administration: AsiaPac Communications, iBoss International and OneTelecom. "We do not have any contracts in place for the supply of Telstra Wholesale services with any these three entities," the statement said.
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