Two weeks on from Prime Minister Scott Morrison's announcement of the raid on NSW's playbook to re-badge the Department of Human Services as Services Australia, it seems the government is still ironing out the details.
The move came as a surprise to many in the APS ranks, as much so as Mr Morrison's decision to also take on the portfolio of Minister for the Public Service, but nothing puts the stamp on a fresh government quite like a good departmental name change.
It comes as the rank and file await the final report of the Thodey review, and with it, what could be the biggest shake-up of the public service in many years.
But for the government's biggest agency, staff await specifics about the future.
Mr Morrison has outlined a plan to bring in the much-criticised Digital Transformation Agency and its 200-odd staff under the new Services Australia banner; despite suggesting the DTA will remain as an independent agency.
The wider agency and its 31,000-odd staff - significantly down ever since Julia Gillard's government started trimming the department - do not know exactly how the new era will play out.
Just last year, the APS statistical bulletin shows, the DHS once again led the way in staff reductions, down another 1627 to December, despite the department still representing some 21.5 per cent of the entire public service.
Rumours of a staff increase have been quietly percolating, though it is unclear if that is only the overall numbers boost from DTA's move, whether it is actually true or not; and if it is, to what degree numbers could be boosted.
Also uncertain is whether the government's wider decentralisation agenda will be knocking on what was DHS' door, perhaps throwing a couple of regional marginal seats the odd office; or whether a consolidation is on the cards.
What is certain is that Mr Morrison is looking to the giant of the public service to help improve his brand, in the hopes of capitalising on the success of Service NSW.
But it'll be a tough slog, with plenty of potential for the political capital to quickly evaporate, if robo-debt continues or the government fails to improve on the, at best, mixed results it has seen with MyGov.
The majority of the country will not stomach a simple name change if it doesn't lead to serious improvements in Centrelink's terrible record on waiting times, whether on the phone or standing around in the customer service queue.
Mr Morrison could also face greater internal political pressure, not just from the Opposition, if his newly-minted portfolio does not turn things around - a key to which may be hiring more staff and putting them on at peak times.
In Canberra, this name change may yet herald a shuffle at the top of the department, to bring in a new era, though Mr Morrison has not indicated for certain whether or not that will occur - as happened as Service NSW was set up. More widely, the public service waits to see what Mr Morrison's true intentions are for them, and given his reputation as a political chameleon, and the impending Thodey report, the ground could shift significantly in coming months.
Among the questions Mr Morrison is yet to answer are whether he is serious about improving the quality of the nation's public service, stopping the brain drain and long-running fall in actual expertise, or whether he sees the public service as perhaps playing a greater role in actual policy development.
Does Mr Morrison believe in that quaint old saying that public servants should be giving ministers frank and fearless advice, or is it simply lip service?
Two weeks after the initial announcement, the government needs to start providing some clarity on the future under the new banner, what the timeline is for the changes and whether the department's executive ranks are up for a re-shuffle. It also needs to provide some certainty for the thousands of public servants affected.