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ATO lifts spend on call centre contracts in response to tax time surge

Doug Dingwall
August 8 2020 - 4:30am
The Australian Taxation Office's building in Canberra. Picture: Dion Georgopoulos
The Australian Taxation Office's building in Canberra. Picture: Dion Georgopoulos

The Tax Office is growing its spend on call centre services from two major service delivery companies, raising the value of its contracts with the firms to $330 million.

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Doug Dingwall

Doug Dingwall

Parliamentary bureau chief

Doug Dingwall is The Canberra Times' parliamentary bureau chief. He writes about government and federal politics, and has an interest in integrity, industrial relations and foreign affairs. Previously he worked at The Examiner in Launceston, where he won a Tasmanian Human Rights Award for his reporting. Contact him on doug.dingwall@canberratimes.com.au

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