Uniting Amala, in the southern Canberra suburb of Gordon, has been supporting older people in the local community since 2016.
Something very good in terms of staff experience and continuity is the fact that many of Uniting's team members have been there for years, and they're all devoted to providing extraordinary round-the-clock care.
Familiar faces help forge close connections between staff and residents, and adds to the level of comfort Uniting Amala offers.
Uniting Amala's main feature is the household living model, which allows residents the freedom and flexibility to do the things they love, when they choose.
This could be anything from sleeping in, midnight snacks, a favourite drink at lunch time, running regular bingo nights, or hosting family and friends.
Staff at Uniting Amala take the time to get to know residents, and together develop personalised routines that are familiar and meaningful, giving a sense of safety and comfort. It's all designed to help residents feel right at home.
The main facilities at Uniting Amala are regular bus trips into Canberra's city centre and visits to the library. Residents can outdoor gardens, courtyard, and generous outdoor seating and barbecue amenities. Residents can get involved in recreational programs, community activities, and days out. When friends and family come to visit there are rooms available for private functions, and space for children to play.
There are options on site at Uniting Amala to take care of health and well-being such as clinical and allied health services, religious services, and specialist podiatry. Other personal services include a beauty salon, and access to see a dietitian.
A caring community with access to varied on site facilities, and off-site trips, is available for residents at Uniting Amala.
Uniting is one of Australia's largest providers of residential aged care in NSW and ACT, operating more than 50 sites across NSW and ACT.