Veterans' claims approach by DVA improving: watchdog

Harley Dennett
By Harley Dennett
January 20 2022 - 6:30pm
Veterans' Affairs secretary Liz Cosson has led a veteran centric reform of the department's services. Picture: Elesa Kurtz

After years of inquiries and audits, the Department of Veterans' Affairs has turned around problems with communicating with clients, according to a new report from the Commonwealth Ombudsman.


Harley Dennett

Harley Dennett

Senior Political Reporter

I'm the federal politics bureau chief for the Canberra Times, via a career that's taken me from rural Victoria to Washington DC. Telling the stories of my local LGBTI community brought me to journalism, where I've covered seven federal budgets, four national elections, Defence, public service and international governance.