Subscriber • Opinion

Treasure your complainants: Turning a blind eye costs us all

By Denis Moriarty
February 27 2022 - 6:30pm
It's not enough, these days, to do your core job well. Picture: Shutterstock

I work with the not-for-profit sector, and I know that the difference between that lot and the for-profit sector isn't necessarily size or drive or being more businesslike, it's having a mission. If BHP decides tomorrow that there's more money in selling scented candles than mining iron, it can swap the business around with a few (well, quite a lot of) emails. If Cricket Australia comes to the conclusion that the future lies with ultimate frisbee, it doesn't have that flexibility. It has a mission, involving bats, balls and pads, and it's bound to it.

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