DSS staff working from home experiencing technical difficulties

"Due to the issue, staff are experiencing difficulties working outside of departmental offices, however, staff can continue to work from offices," a spokesperson for the department said.

"The issue is not a cybersecurity or telco matter, and all departmental information remains protected and secure."

The department did not respond to a question about how many staff were affected by the issue. Social Services employed 2823 staff at as at June 2023, the vast majority of whom - 71.3 per cent - were based in Canberra.

"The Department is working closely with vendors to investigate and resolve the issue," the spokesperson said.

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