Topic | Consumer rights | Canberra Times

Consumer rights

Advertisement
Help! I'm drowning in trivial life admin
Opinion
Opinion

Help! I'm drowning in trivial life admin

With the advent of call centres and automated computing systems, mistakes have become common, and we're the ones who have to waste our time chasing them up.

  • by Chloe Booker

Latest

Be careful of post-holiday gym memberships, Fair Trading warns

Be careful of post-holiday gym memberships, Fair Trading warns

Don't rush into signing up for a long-term commitment, NSW Minister warns.

  • by Rachel Clun
The Christmas toys you won't want under your tree
Retail

The Christmas toys you won't want under your tree

A Peppa Pig chainsaw is among the toys NSW Fair Trading has issued a warning about this Christmas.

  • by Matt Bungard
Baby powder asbestos revelations open door for Australian lawsuits
Baby

Baby powder asbestos revelations open door for Australian lawsuits

Revelations that international pharmaceutical company Johnson & Johnson knew for decades that asbestos lurked in its baby powder has opened the door for local law firms to take on the giant for Australian victims that may have been exposed to the toxic powder.

  • by David Estcourt
Luxury Perth car dealership, director fined $100,000 as burnt customers wait on payment

Luxury Perth car dealership, director fined $100,000 as burnt customers wait on payment

It is believed Nicholas Ngo had fled overseas following the closure of West Perth’s Luxuride Pty Ltd in April.

Pools, cots, yo-yos pulled in pre-Christmas blitz on dangerous toys
Consumer rights

Pools, cots, yo-yos pulled in pre-Christmas blitz on dangerous toys

Consumer Affairs Victoria has seized more than 10,000 dangerous toys and children’s products in a safety push ahead of the gift-giving season.

  • by Sumeyya Ilanbey
Advertisement
Ticket scalping still a problem as holiday concert season kicks off

Ticket scalping still a problem as holiday concert season kicks off

More reforms to better protect those who buy concert tickets are on the way, but anyone buying a ticket online still has to be careful not to be left out of pocket

  • by John Collett
Thousands of Canberrans missing out on utility rebates
Canberra

Thousands of Canberrans missing out on utility rebates

A little-known scheme guarantees customers a rebate for failures of the electricity, gas, water and sewerage networks.

  • by Daniel Burdon & Katie Burgess
Dodgy Perth tree lopper faces charges after complaints soar
Courts

Dodgy Perth tree lopper faces charges after complaints soar

A rogue tree lopper with a long history of complaints about his dodgy business practices has been charged by Consumer Protection with breaching Australian Consumer Law.

  • by staff writers
There's no way to be sure honey isn’t fake, says ACCC
Exclusive

There's no way to be sure honey isn’t fake, says ACCC

Honey being sold in Australia could be bulked up with sugar syrup or otherwise adulterated but there is no reliable way to find out, the consumer watchdog has concluded. 

  • by Patrick Hatch
Big penalty for household appliance lease firm that targets poor

Big penalty for household appliance lease firm that targets poor

ASIC said the company had also inadvertently received excess payments from customers, charged late fees greater than the amounts set out in the lease agreement and failed to adequately supervise its franchisees.