Topic | Consumer rights | Canberra Times

Consumer rights

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Luxury Perth car dealer, salesman banned from operating in WA

Luxury Perth car dealer, salesman banned from operating in WA

Xoticar has been banned from further consignment sales due to charges of misleading customers and failing to pass on profits to owners.

  • by staff writers

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Loyal to a big bank? You’re throwing away $134,358
Opinion
Opinion

Loyal to a big bank? You’re throwing away $134,358

If you switch from a big bank to the cheapest rates on the market, you could be driving a new-release Tesla Model S 90D – for free.

  • by Nicole Pedersen-McKinnon
Watchdog gives chase after customers get no joy from Android Enjoyed

Watchdog gives chase after customers get no joy from Android Enjoyed

Debra Mesiti asked for a refund weeks after ordering a tablet only to receive excuse after excuse from the company about the delay in getting her money back.

  • by Rachel Clun
Builder fined after Mandurah roof 'lifted off' house on windy night
Construction

Builder fined after Mandurah roof 'lifted off' house on windy night

The department's Building and Energy division said rough weather on a night in July last year saw a section of the two-storey home's tin roof lift off and land at a nearby property.

  • by staff writers
Trivago misled consumers on hotel pricing, ACCC alleges
ACCC

Trivago misled consumers on hotel pricing, ACCC alleges

'The potential for consumer detriment from the allegations that we've made is enormous,' ACCC chairman Rod Sims said.

  • by Rachel Clun
How to keep those pesky telemarketers off your back

How to keep those pesky telemarketers off your back

After 12 years, companies have begun finding ways around the Do Not Call Register. This is how you can keep them off your back.

  • by David Estcourt & Simone Fox Koob
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VCAT backs lawyer who spied errors on outsourced resumé for ASIO job
Courts

VCAT backs lawyer who spied errors on outsourced resumé for ASIO job

A lawyer who paid an online resume company $600 to write her a job application for Australia's spy agency has successfully sued the business.

  • by Tom Cowie
Perth judge sounds warning on Gumtree car sales as backyard sellers cop hefty fines

Perth judge sounds warning on Gumtree car sales as backyard sellers cop hefty fines

Two backyard car dealers have been busted by Consumer Protection WA and ordered to pay up.

  • by staff writers
New powers for NSW Fair Trading Commissioner to resolve small claims

New powers for NSW Fair Trading Commissioner to resolve small claims

Consumers who cannot resolve complaints about items worth less than $3000 will soon be able to take their issue straight to the NSW Fair Trading Commissioner.

  • by Rachel Clun
This algorithm says I'm aggressive, irresponsible and unattractive. But should we believe it?
Analysis
Privacy

This algorithm says I'm aggressive, irresponsible and unattractive. But should we believe it?

The computer said I was 29 and unattractive. Then it said I was attractive and 24. The difference highlights the flaws in increasingly popular artificial intelligence systems.

  • by Ben Grubb
Double deception: Perth couple cop fine for trying to turn back time

Double deception: Perth couple cop fine for trying to turn back time

A Perth couple who bought and sold vehicles without a licence, used false names, and wound back odometers have been fined $21,000 in the Perth Magistrates Court.

  • by staff writers