Topic | Consumer rights | Canberra Times

Consumer rights

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There's no way to be sure honey isn’t fake, says ACCC
Exclusive

There's no way to be sure honey isn’t fake, says ACCC

Honey being sold in Australia could be bulked up with sugar syrup or otherwise adulterated but there is no reliable way to find out, the consumer watchdog has concluded. 

  • by Patrick Hatch

Latest

Big penalty for household appliance lease firm that targets poor

Big penalty for household appliance lease firm that targets poor

ASIC said the company had also inadvertently received excess payments from customers, charged late fees greater than the amounts set out in the lease agreement and failed to adequately supervise its franchisees.

Daniel needed a taxi. The driver got abusive when told new meter rules
Taxis

Daniel needed a taxi. The driver got abusive when told new meter rules

When Daniel asks taxi drivers to wind back the meter to zero – rightfully under new laws – he claims they get aggressive and abusive.

  • by Esther Han
Push for ticket crackdown to beat scalpers ahead of Big Bash
Shopping

Push for ticket crackdown to beat scalpers ahead of Big Bash

Queensland is pushing for a national cap on the resale of music and sports events tickets and a ban on "ticket bots".

  • by Felicity Caldwell
Perth newlyweds forced to wait three years for wedding photos, video
Weddings

Perth newlyweds forced to wait three years for wedding photos, video

Mohammid Amir, formerly trading as Enchanted Films and Dyno Media, has been ordered to pay $10,150 over four incidents between 2014 and 2015.

  • by staff writers
Perth property manager fined over 'unauthorised withdrawals' from trust account

Perth property manager fined over 'unauthorised withdrawals' from trust account

The woman said it was her first instance of misconduct; she'd repaid the money to the property owners and did not receive any direct financial gain.

  • by staff writers
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‘You’ve got to be more careful’: Android Enjoyed ordered not to mislead customers
Exclusive

‘You’ve got to be more careful’: Android Enjoyed ordered not to mislead customers

One former customer has welcomed the court action against the company which she thought was Australian but in fact operated out of Hong Kong.

  • by Rachel Clun
Choice awards Shonky to Commonweath Bank's Dollarmite program
Commonwealth Bank

Choice awards Shonky to Commonweath Bank's Dollarmite program

The awards are for the "shonkiest products and companies taking advantage of Australian consumers".

  • by Rachel Clun
Perth car owners left waiting on thousands after luxury dealer flees country
Cars

Perth car owners left waiting on thousands after luxury dealer flees country

It was April when Paul Denne received a call from a woman asking if he'd consider consigning his car to her West Perth dealership instead of selling it.

  • by Hannah Barry
Perth car dealer loses $65,000 in bank account scam
Cars

Perth car dealer loses $65,000 in bank account scam

Consumer Protection WA said the incident occurred earlier this year, when the dealership made a purchase from a third party supplier.

  • by staff writers
'I was fleeced by stealth by the local gym chain'
First person
Fitness

'I was fleeced by stealth by the local gym chain'

It pays to keep an eye on your bank statement and to know your rights if you need to cancel a direct debit.

  • by Penelope Flanagan