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Life insurance

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AMP charged thousands of dead people insurance premiums

AMP charged thousands of dead people insurance premiums

AMP has failed to refund nearly $1 million in life insurance premiums it charged to thousands of its superannuation members it knew were dead, the banking royal commission has heard.

  • by Sarah Danckert

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Super fund grilled over treatment of paraplegic member
Life insurance

Super fund grilled over treatment of paraplegic member

A paraplegic REST super member had her total disability payout cancelled without her knowledge.

  • by Ruth Williams
Insurer admits to 'heavy-handed' move to avoid paying cancer patient
Life insurance

Insurer admits to 'heavy-handed' move to avoid paying cancer patient

“This is blowing my mind,” the customer said when she was told by TAL her insurance payments would stop because of an unrelated medical condition she hadn't disclosed.

  • by Clancy Yeates & Ruth Williams
'OMG ... I want results': TAL hired investigator to dig dirt on nurse
Life insurance

'OMG ... I want results': TAL hired investigator to dig dirt on nurse

The royal commission has heard a jaw-dropping account of how TAL fought and then spied on a mentally ill nurse.

  • by Ruth Williams
CBA admits to misleading advertising for heart attack cover
Life insurance

CBA admits to misleading advertising for heart attack cover

CBA's insurer has for the first time admitted that it published misleading advertising relating to how it treated heart attacks.

  • by Clancy Yeates
'Incentive day - let's rip it up!': insurance callers urged to flog hard
Life insurance

'Incentive day - let's rip it up!': insurance callers urged to flog hard

ClearView executive grilled over the use of aggressive cold-calling techniques to flog life insurance directly.

  • by Ruth Williams
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Life insurance braces for Hayne grilling
Banking royal commission

Life insurance braces for Hayne grilling

The spotlight is on life insurance sold to millions of Australians through their super, amid criticisms some policies are junk.

  • by Ruth Williams & Adele Ferguson
The popular insurance that is basically junk
Q&A
Life insurance

The popular insurance that is basically junk

Personal finance expert Nicole Pedersen-McKinnon exposes the "life" insurance with only a 16 per cent payout.

  • by Nicole Pedersen-McKinnon
Burning and churning: Why Suncorp shuttered its advice business
Suncorp

Burning and churning: Why Suncorp shuttered its advice business

Ahead of the next round of royal commission hearings, documents shed new light on a troubled advice outfit that flogged life insurance to tens of thousands of clients.

  • by Adele Ferguson & Ruth Williams
ASIC stubs out 'smoker' rip-off on insurance in super
Superannuation

ASIC stubs out 'smoker' rip-off on insurance in super

Some super fund trustees have been wrongly classifying members as smokers, resulting in higher life insurance premiums.

  • by John Collett & Clancy Yeates
ASIC slams life insurance companies for aggressive sales tactics

ASIC slams life insurance companies for aggressive sales tactics

The corporate watchdog plans to ban life insurers from directly selling their policies to consumers through cold calls after finding poor practices.

  • by Clancy Yeates