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'Big disappointment': Vocus criticised for lack of female directors

'Big disappointment': Vocus criticised for lack of female directors

Shareholders have criticised Vocus Group chairman Bob Mansfield for having only one woman on the company's board of directors.

  • by Jennifer Duke

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'Make customers unhappy, you will be sacked': Optus CEO blasts staff
Optus

'Make customers unhappy, you will be sacked': Optus CEO blasts staff

Singtel Optus chief executive Allen Lew is so furious about the company’s 35 per cent surge in complaints, he has told staff members they “will be sacked” if found to be upsetting customers.

  • by Jennifer Duke
Optus to power up phone bundles with energy offer
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Optus

Optus to power up phone bundles with energy offer

Singtel Optus has signed a three-year agreement with energy provider Sumo allowing Australians to buy telecommunications services along with their gas and electricity.

  • by Jennifer Duke & Cole Latimer
Competition regulator eyes Vodafone over billing services
Vodafone

Competition regulator eyes Vodafone over billing services

The ACCC has probed Vodafone about the telecommunications company’s content services and billing, months after slugging Telstra with a $10 million fine over a similar service.

  • by Jennifer Duke
'Risk being left behind': Australian executives prioritise new tech over productivity
Optus

'Risk being left behind': Australian executives prioritise new tech over productivity

Australian executives are more likely than their global counterparts to prioritise bringing in new technology rather than improve their productivity.

  • by Jennifer Duke
Optus facing a $10 million penalty for misleading customers
Optus

Optus facing a $10 million penalty for misleading customers

Optus directly billed customers for ringtones and subscriptions that potentially misled more than 240,000 people.

  • by Jennifer Duke
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Optus customers hit back over World Cup fiasco with 35pc surge in complaints
Optus

Optus customers hit back over World Cup fiasco with 35pc surge in complaints

World cup streaming issues might have driven a surge in customer dissatisfaction.

  • by Jennifer Duke
Telco price war to intensify after Vodafone-TPG merger: Consumer group
Vodafone

Telco price war to intensify after Vodafone-TPG merger: Consumer group

Telecommunications companies hoping a planned merger of Vodafone Hutchison Australia and TPG Telecom will end a lengthy price war pushing mobile costs down and data inclusions up might be mistaken.

  • by Jennifer Duke
Optus buys cybersecurity firm Hivint for $23m
Optus

Optus buys cybersecurity firm Hivint for $23m

Singtel Optus has bought Australian cybersecurity firm Hivint for $23.3 million, as part of a push into providing cyber advisory services.

  • by Jennifer Duke
Anger as outages hit Optus customers across the country
Optus

Anger as outages hit Optus customers across the country

Customers across eastern seaboard complain they can't make phone calls or access the internet on their mobiles as telco says it is working to fix the issues.

  • by Simone Fox Koob
Plugging in: New subsea internet cable hits WA shores
Telstra Corporation

Plugging in: New subsea internet cable hits WA shores

The landing of the Indigo internet cable at Floreat Beach marks the completion of the first 2400km section of the cable from Perth to Christmas Island.

  • by Hamish Hastie