Two masked robbers held up a store in the Kaleen shopping centre over the weekend.
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It's understood they threatened terrified shop staff with a gun and a knife before running off with cash and cigarettes.
According to the police, the raid on the BWS store on Georgina Crescent happened towards the end of Sunday afternoon.
Two white men entered and threatened the staff before running away. It's not clear if they then got in a car.
Police described the raiders as "Caucasian in appearance, approximately 183cm (6 feet) tall; with thin to average builds and 20-30 years of age. They were both described as wearing dark hooded tops and face coverings".
The police are appealing for anyone with CCTV or dashcam images of suspicious people or of the raid and its aftermath to get in touch.
They urged anyone with information to contact Crime Stoppers on 1800 333 000, or via the Crime Stoppers ACT website.
