FAQ
Why should I subscribe?
The mission of The Canberra Times is to serve the national city. And your subscription is supporting journalism that matters for Canberra. We're dedicated to delivering the quality coverage and commentary you trust to keep you informed, entertained and connected.
What do I get if I subscribe?
As a basic subscriber you will gain unlimited access to our content, breaking news alerts and more. As a premium subscriber you will gain unlimited access to our content, puzzles (updated daily), digital version of Today's Paper, breaking-news alerts and more.
Can I pay with a Debit/Credit Card?
Yes, we accept payment from Visa and Mastercard.
Why should I pay for local news?
Our local journalism is valued by the communities we serve. Our newspapers have been keeping people informed, entertained and connected for decades.
How often will I get billed?
Depending on the subscription you chose, we offer plans for monthly, yearly and two yearly options.
Do you offer discounts?
Yes, we offer discounts of up to 30% for our annual plans.
How do I get help if I need it?
You can submit a support ticket by clicking on the White (?) button on the bottom right hand corner. You can also call 1300 090 805 or email subscriptionsupport@austcommunitymedia.com.au. Our team operate between 9am-5pm Mon to Fri AEST.
What devices can I use with my subscription?
We support devices of all sizes.
How do I change or cancel my subscription?
Call Customer Support at 1300 090 805 or email subscriptionsupport@austcommunitymedia.com.au. Our team operate between 9am-5pm Mon to Fri AEST.
For further details on refunds, please refer to Section 6 of the Terms & Conditions - Digital.
For further details on refunds, please refer to Section 6 of the Terms & Conditions - Digital.
How many devices can I access my subscription on?
You can access your subscription across four devices at the same time.
You can help support local journalism via the following payment methods.