Complaints soar in Centrelink's 'woeful year'

By Noel Towell
Updated April 24 2018 - 9:13pm, first published December 25 2015 - 1:22pm

Centrelink endured an "annus horribilis" in 2015, according to a leading welfare advocacy group, with complaints surging to record levels and website meltdowns causing misery among its millions of clients.

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