Public service job interview questions that star-struck panels need to ditch

By Ann Villiers
Updated April 23 2018 - 12:03pm, first published August 1 2015 - 1:32pm

A long-used practice can seem well-tested, sound and useful, yet ignore realities that undermine its value. Such is the case with the recruitment and selection practice of using the STAR model to guide application and interview responses.

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