National Disability Insurance Agency hamstrung by staffing cap: 'I shake every time I go to make a call'

Katie Burgess
Updated September 21 2019 - 9:56pm, first published September 12 2019 - 4:30am

Blowouts in processing times under the National Disability Insurance Scheme are being driven by an arbitrary cap on the number of staff the agency can employ, MPs have been told.

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Katie Burgess

Katie Burgess

Federal politics reporter

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