DEWR call centre staff say they're being refused breaks, fair pay

Justine Landis-Hanley
Updated December 5 2023 - 5:18pm, first published 3:20pm

Call centre staff at the Department of Employment and Workplace Relations have claimed the agency is denying them eye-breaks and refusing to pay for the time it takes to set up and pack down each day.

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Justine Landis-Hanley

Justine Landis-Hanley

Federal politics and public sector reporter

I'm a federal politics and public sector reporter at The Canberra Times, with an interest in integrity, regulation, and social services. Contact me with tips and feedback at

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