DEWR call centre staff say they're being refused breaks, fair pay

Justine Landis-Hanley
Updated December 5 2023 - 5:18pm, first published 3:20pm

Call centre staff at the Department of Employment and Workplace Relations have claimed the agency is denying them eye-breaks and refusing to pay for the time it takes to set up and pack down each day.

Subscribe now for unlimited access.


(min cost $0)

or signup to continue reading

See subscription options
Justine Landis-Hanley

Justine Landis-Hanley

Federal politics and public sector reporter

I'm a federal politics and public sector reporter at The Canberra Times, with an interest in integrity, regulation, and social services. Contact me with tips and feedback at

Get the latest Canberra news in your inbox

Sign up for our newsletter to stay up to date.

We care about the protection of your data. Read our Privacy Policy.