Tax Office was not ready for major IT outage, PwC report finds

By Tom McIlroy, Doug Dingwall
Updated April 24 2018 - 10:34pm, first published December 27 2017 - 8:09pm

More than year after a massive failure of Tax Office IT systems, a review has found the situation had a "disproportionately significant impact" on services because such a meltdown had not been planned for, while remediation efforts might not be effective.

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