At least three people have been killed and an unknown number of others are still trapped after a six-storey residential building collapsed in an eastern suburb of Nairobi on Friday.
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"There are three fatalities," Fred Majiwa, head of communications at St John Ambulance Kenya told dpa.
He said that a rescue operation was under way and that several people buried in the rubble are conversing with rescue teams.
Meanwhile, the Kenya Red Cross said that 11 people had been removed from the rubble and taken to hospital.
"We have also put up a desk for psycho-social support," Peter Abwao, Kenya Red Cross communications manager, reported.
TV and amateur footage on social media showed civilians carrying injured people away from the building, which now looks like a heap of flattened layers of concrete.
Robert Mbuvi, a resident of Tassia Estate, the impoverished neighbourhood where the incident took place, told the DPA agency that the building had collapsed early on Friday morning.
The incident has sparked fresh outrage over shoddy construction in the city's poorer suburbs.
In September, eight school pupils were killed and and 57 injured after a classroom collapsed.
Australian Associated Press