Advocates are calling for footpaths and roads to be more accessible for people on mobility scooters.
The calls come following an incident about 10.15am on Sunday, where a man riding a mobility scooter along Hindmarsh Drive was given a police escort due to safety concerns along the busy road.
The man was trying to get to Woden, but was unable to ride along the road safely, due to there being no footpath and bike lanes being too narrow for mobility scooters to be used.
An ACT police spokesman said officers received a call from the man regarding his safety in riding along the road to get to Woden.
"Officers ensured the man was able to safely navigate a section of the cycle lane and he proceeded on his way," the police spokesman said.
"Mobility scooters are permitted to use road cycle lanes where no adjacent path is available. Police remind all road users to share the road and be aware of other road users."
Police also provided an escort to the man for the return journey along Hindmarsh Drive later that day.
While incidents such as Sunday's police escort are not common, advocates say it represents a wider issue of a lack of accessibility around Canberra for those who use mobility scooters to get around on a regular basis.
Council on the Ageing ACT chief executive Jenny Mobbs said Canberra streets needed to be more age-friendly.
"The ACT government is aware we need to improve things," she said.
"You've only got to walk around Canberra and see areas like Dickson or around Woden or Tuggeranong to see the lack of accessibility.
"It's often a bit tricky for people in mobility scooters and people walking on footpaths with impairments. The footpaths are pretty cluttered."
Ms Mobbs said Sunday's incident was the first time she had heard of a police escort to ensure the safety of mobility scooter users.
She said more needed to be done to prevent similar events from happening.
"The police have got enough work to do without escorting mobility scooters around the place," she said.
"Suburbs need to be made more age-friendly so people can get to places like the shops.
"Suburban footpaths are being built more narrow and often don't have footpaths like a lot of the older areas."
A Transport Canberra and City Services spokeswoman said the ACT government had programs in place to make footpaths more age-friendly.
"Transport Canberra and City Services has a footpaths infill program that aims to provide footpaths where they are missing and connect up footpath networks," the spokeswoman said.
"The ACT government is committed to providing active travel options for all Canberrans and has undertaken a broad range of initiatives to encourage safe, viable and sustainable usage, including travel by mobility scooters and other related user-needs vehicles."